Job Description
Full job description
Sales Operations Specialist
Overflow Learning | Remote | Contractor (Part-time or Full-time)
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ABOUT OVERFLOW LEARNING
Overflow Learning collaborates with a globally established provider of leadership and personal development education. We support professionals seeking a performance-based pathway aligned with growth, contribution, and autonomy — through structured programs with over 15 years of international presence.
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ABOUT THE ROLE
We're looking for a Sales Operations Specialist to manage the tools, data, and processes that keep our sales team running at peak efficiency. You'll own CRM hygiene, support our digital outreach systems, and help the team convert qualified conversations into enrolments — all while being part of an organisation genuinely committed to professional growth.
This is an independent contractor engagement suited to a detail-oriented operator who understands sales workflows and wants flexibility alongside meaningful work.
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KEY RESPONSIBILITIES
CRM & Data Management
- Maintain and audit CRM data accuracy across leads, pipeline, and contacts
- Build and optimise workflows, automations, and reporting dashboards
- Support the sales team with pipeline visibility and forecasting inputs
Process & Tooling
- Administer and improve digital marketing and outreach systems
- Document standard operating procedures for repeatable sales processes
- Identify friction points and recommend workflow improvements
Reporting & Insights
- Produce weekly sales performance reports and activity summaries
- Track conversion metrics across qualification and enrolment stages
- Flag data quality issues and maintain a clean pipeline
Collaboration
- Liaise with consultants to understand day-to-day operational needs
- Support onboarding of new team members into CRM tools
- Participate in ongoing team development initiatives
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REQUIREMENTS
- 2+ years of experience in a sales operations, business operations, or marketing operations role
- Hands-on experience with a CRM platform (e.g. HubSpot, Salesforce, or similar) at an admin or power-user level
- Strong spreadsheet skills — comfortable building reports and analysing data
- Detail-oriented with a track record of catching data errors before they cause problems
- Clear and professional communicator across written and async formats
- Self-directed and comfortable working independently in a remote, contractor environment
- Genuinely interested in personal development and leadership education
Bonus: experience in education, learning & development, consulting, or professional services environments.
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WHAT YOU'LL GAIN
- Flexible engagement — choose part-time or full-time hours that suit your lifestyle
- Performance-based compensation with a clear progression framework
- Access to internationally recognised leadership education programs at no cost to you
- Structured onboarding with full systems training provided
- Ongoing professional development support
- Opportunities to collaborate within a global professional community
- Access to live international leadership events
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WHO THIS IS FOR
This opportunity is designed for professionals who value autonomy, continuous growth, and structured systems. If you're an operations-minded professional looking for flexibility, work that means something, and the chance to develop yourself alongside your career — we'd love to hear from you.
Submit an expression of interest and tell us about your operations background.
Job Types: Full-time, Part-time, Casual
Pay: $48,492.77 – $112,308.03 per year
Expected hours: No less than 10 per week
Benefits:
Professional development assistance
Work from home
Work Location: Remote
Sales Operations Specialist
Overflow Learning | Remote | Contractor (Part-time or Full-time)
---
ABOUT OVERFLOW LEARNING
Overflow Learning collaborates with a globally established provider of leadership and personal development education. We support professionals seeking a performance-based pathway aligned with growth, contribution, and autonomy — through structured programs with over 15 years of international presence.
---
ABOUT THE ROLE
We're looking for a Sales Operations Specialist to manage the tools, data, and processes that keep our sales team running at peak efficiency. You'll own CRM hygiene, support our digital outreach systems, and help the team convert qualified conversations into enrolments — all while being part of an organisation genuinely committed to professional growth.
This is an independent contractor engagement suited to a detail-oriented operator who understands sales workflows and wants flexibility alongside meaningful work.
---
KEY RESPONSIBILITIES
CRM & Data Management
- Maintain and audit CRM data accuracy across leads, pipeline, and contacts
- Build and optimise workflows, automations, and reporting dashboards
- Support the sales team with pipeline visibility and forecasting inputs
Process & Tooling
- Administer and improve digital marketing and outreach systems
- Document standard operating procedures for repeatable sales processes
- Identify friction points and recommend workflow improvements
Reporting & Insights
- Produce weekly sales performance reports and activity summaries
- Track conversion metrics across qualification and enrolment stages
- Flag data quality issues and maintain a clean pipeline
Collaboration
- Liaise with consultants to understand day-to-day operational needs
- Support onboarding of new team members into CRM tools
- Participate in ongoing team development initiatives
---
REQUIREMENTS
- 2+ years of experience in a sales operations, business operations, or marketing operations role
- Hands-on experience with a CRM platform (e.g. HubSpot, Salesforce, or similar) at an admin or power-user level
- Strong spreadsheet skills — comfortable building reports and analysing data
- Detail-oriented with a track record of catching data errors before they cause problems
- Clear and professional communicator across written and async formats
- Self-directed and comfortable working independently in a remote, contractor environment
- Genuinely interested in personal development and leadership education
Bonus: experience in education, learning & development, consulting, or professional services environments.
---
WHAT YOU'LL GAIN
- Flexible engagement — choose part-time or full-time hours that suit your lifestyle
- Performance-based compensation with a clear progression framework
- Access to internationally recognised leadership education programs at no cost to you
- Structured onboarding with full systems training provided
- Ongoing professional development support
- Opportunities to collaborate within a global professional community
- Access to live international leadership events
---
WHO THIS IS FOR
This opportunity is designed for professionals who value autonomy, continuous growth, and structured systems. If you're an operations-minded professional looking for flexibility, work that means something, and the chance to develop yourself alongside your career — we'd love to hear from you.
Submit an expression of interest and tell us about your operations background.
Job Types: Full-time, Part-time, Casual
Pay: $48,492.77 – $112,308.03 per year
Expected hours: No less than 10 per week
Benefits:
Professional development assistance
Work from home
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Sales Operations Specialist position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.