Job Description
About Us
Founded in 2016, Vendekin started off by building a simple mobile payment system for vending machines. It has quickly transformed into a global pioneer for unattended retail technology solutions.
Vendekin has provided its proprietary technology solutions to a rich depth of partners/customers. From customized private labelled technology solutions to large multinational companies to helping small vending operators digitize their business, Vendekin's solutions are reliable, flexible and agile. With multiple patents in the US, UK, EU and India, Vendekin is at the forefront of innovation and development in the unattended retail industry.
Learn more about us at https://www.vendekin.com/
· LinkedIn: https://in.linkedin.com/company/vendekintechnologies
· Financial Express: https://www.financialexpress.com/industry/technology/self-service- kiosks-unattended-retail-gets-a-tech-makeover/2454558/
· YourStory: https://lnkd.in/dfwYkv
·
Profile Requirement:
● Effective verbal and written communication
● Fluent in English, Telugu and Hindi
● Proficient in managing customer issues with a calm approach
● Prior experience in customer support and hardware troubleshooting, minimum 2 years.
● Background in technical education preferred
Responsibilities and Duties:
● Get a thorough understanding of Vendekin’s solution (hardware and software)
● Provide customer support through phone calls, emails and messaging
● On-field activities including but not limited to installation, commissioning and troubleshooting of vending machines
● Be the key point of contact for regional customers
● Providing key insights to the product team for continuous improvement
● Ensuring clients are successful using Vendekin’s technology
● Continuous engagement with clients to generate more business for the company
● Arranging product demos for prospects to help the sales team
What’s in it for you:
● Opportunity to work with a young and dynamic organization that has brought about a disruption in vending technology
● Competitive salary, open door policy, and excellent career advancement opportunities
Founded in 2016, Vendekin started off by building a simple mobile payment system for vending machines. It has quickly transformed into a global pioneer for unattended retail technology solutions.
Vendekin has provided its proprietary technology solutions to a rich depth of partners/customers. From customized private labelled technology solutions to large multinational companies to helping small vending operators digitize their business, Vendekin's solutions are reliable, flexible and agile. With multiple patents in the US, UK, EU and India, Vendekin is at the forefront of innovation and development in the unattended retail industry.
Learn more about us at https://www.vendekin.com/
· LinkedIn: https://in.linkedin.com/company/vendekintechnologies
· Financial Express: https://www.financialexpress.com/industry/technology/self-service- kiosks-unattended-retail-gets-a-tech-makeover/2454558/
· YourStory: https://lnkd.in/dfwYkv
·
Profile Requirement:
● Effective verbal and written communication
● Fluent in English, Telugu and Hindi
● Proficient in managing customer issues with a calm approach
● Prior experience in customer support and hardware troubleshooting, minimum 2 years.
● Background in technical education preferred
Responsibilities and Duties:
● Get a thorough understanding of Vendekin’s solution (hardware and software)
● Provide customer support through phone calls, emails and messaging
● On-field activities including but not limited to installation, commissioning and troubleshooting of vending machines
● Be the key point of contact for regional customers
● Providing key insights to the product team for continuous improvement
● Ensuring clients are successful using Vendekin’s technology
● Continuous engagement with clients to generate more business for the company
● Arranging product demos for prospects to help the sales team
What’s in it for you:
● Opportunity to work with a young and dynamic organization that has brought about a disruption in vending technology
● Competitive salary, open door policy, and excellent career advancement opportunities
💡 Quick Summary
Seeking a career-building opportunity? The Sales Service Engineer position is now open for candidates interested in the Database Administrator sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.