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Sales & Services Role - BPO (5-7 yrs)

Softline IT Services
Pune, Maharashtra
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Full–time
Sales and Services

- Taking Care of South India (TamilNadu & Karnataka) Service, Installation & Sales

- Provide on time service support to customer.

- Attend and resolve the service complaints

- Follow up Service Calls

- Online Service Support with customer through phone to resolve the problem.

- New Machine Installation & Commissioning

- Giving Training to Customer.

- Forward the Installation & Service report copy to respective department.

- Attend New Machine Enquiry.

- Payment follow up.

- Forward Customer Enquiry to HO.

- Customer Query Follow up.

- Visit Customer end for machine discussion