sales supervisor
Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting
Retail service establishment
Retail business
Tasks
Assign sales workers to duties
Hire and train or arrange for training of staff
Authorize return of merchandise
Establish work schedules
Prepare reports on sales volumes, merchandising and personnel matters
Resolve issues that may arise, including customer requests, complaints and supply shortages
Organize and maintain inventory
Supervise and co-ordinate activities of workers
Manage cash
Supervision
3-4 people
Work conditions and physical capabilities
Fast-paced environment
Handling heavy loads
Attention to detail
Ability to distinguish between colours
Standing for extended periods
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Team player
Ability to multitask
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and/or refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Does not require Canadian work experience
Support for youths
Offers on-the-job training tailored to youth
Offers mentorship, coaching and/or networking opportunities for youth
Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
Participates in a government or community program or initiative that supports Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Facilitates access to Elders who can offer support and guidance to Indigenous workers
Support for mature workers
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities