Sales Support Associate

💰 ₹28,800 - ₹46,080 (Est.) 📍 Noida 🕐 5 days ago

Job Description

Job Description

The role involves preparing various reports, coordinating and follow-up with the sales team, managing CRM, handling vendors, lead generation, handling trade agreements, checking metadata of all titles on Klopteck software, handling special projects, and doing research work. We are looking for a dynamic young, proactive individual who will support the sales and marketing team to manage and grow the business.

Role & Responsibilities

1. Trade and IS Sales: Work closely with the sales and marketing team to understand the business goals and gather necessary information. Maintain dashboards of the sales pipeline regarding the progress of the business as per the budgets/targets. Reports are to be prepared by the region, by rep, by product, and by the customer. Sales rep visit plans versus deviations, Sales manager’s travel plans, and their coverage must be monitored, and prepare a proper report of the coverage outcome. Sample stock with STNs to be monitored and given a report on how sales happened via these approvals.

2. Monitor sales of books on Cloudtail and other online platforms and suggest the variations to the Marketing Head for better campaigns

3. CRM: The integral part of the sales and marketing function and the candidate would be handling the admin role. Provide technical support to the users and also in charge of all the master data. Need to coordinate with the vendor for all troubleshooting and upgradation and most important monitor the usage by the team. Generate reports from the CRM and derive business analysis for each report.

4. Klopotek: Check the metadata of all the titles if they are correct or not and then update any missing information that is required with the help of publishing and marketing. Need to work on the VitalSource data and ensure that all the feeds are correct in the system before the title is uploaded on Vitalsource

5. Lead generation and monitoring: The candidate will work closely with the marketing team for all lead generation campaigns for all the products, mainly for electronic journals and databases, and maintain data and leads that are generated. These are further followed with the customers for individual orders and for institutional sales, with the sales team. The leads will also cover the individual reference titles and measure the sales on Thieme.in webshop

6. Market research and Lead Generation for JBJS, Area+ and EIDO – the candidate will be responsible for searching the internet, websites, and LinkedIn for suitable contacts for the mentioned products and open initial dialogues and send product information. Once leads are generated they are then passed on to the respective sales heads for further action.

7. Trade agreements: Follow up with the sales team and maintain records for Distributor agreements and other amendments. The invoices are collated by the month and remind the sales team for payments of overdue amounts as per the credit period, also the follow-up with the customers as and when required via emails and phone calls.

8. Sales and marketing Meetings: The candidate will have to attend all the sales meetings both on-site and off-site and prepare the minutes of the meeting with all the action points duly circulate to the participants. Provide assistance in formatting the presentations of the team and check for consistency.

+. Special Projects/Market Research: The candidate will need to work independently on certain projects assigned by the HOD. These would mostly be on the testing of the market viability of Thieme products and services. Incubation of new business ideas etc.

10. TPD journal dispatches as and when required and maintains data of the members of the societies

Required Background & skills:

1. Experience of 2-4 years in managing day-to-day operations of sales and marketing teams.

2. Expert at preparing reports for management, analytical skills

3. Proficiency in MS Excel, (ability to work with Pivots, functions, and formulae); Powerpoint and word

4. A graduate from a reputed university

5. Excellent interpersonal and communication skills and good command of the English language

6. Experience in marketing is an added advantage

7. Experience with any kind of CRM software a plus any ERP tools

8. Strong attention to detail and ability to prioritize daily workload and complete tasks independently

Benefits:

We offer the following benefits to our employees:

· Gratuity

· Mediclaim for the self, spouse, and up to three children

· Accidental insurance with a sum insured of 15 lakhs

· Term life Insurance

· Five-day working week

· Performance-based Bonus

· Paid parental leave

Thieme is an award-winning international medical and science publisher and has demonstrated its commitment to the highest standard of quality in the state-of-art content and presentation of all of its products. Thieme is a multinational company with offices in seven cities worldwide ( www.thieme.com

💡 Quick Summary

Seeking a career-building opportunity? The Sales Support Associate position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Noida offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.

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Job Details

Company Name: Thieme India

Frequently Asked Questions

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The expected salary for Sales Support Associate in Noida is ₹28,800 - ₹46,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Sales Support Associate is an on-site position based in Noida. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Sales Support Associate. Previous experience in Marketing Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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