Sales Support Manager

💰 ₹28,800 - ₹46,080 (Est.) 📍 Mumbai 🕐 6 days ago

Job Description

Manager / Senior Manager, North America Sales and Initiatives (Business Services)

Nexdigm is an employee-owned, privately held, independent global organization that helps companies across geographies meet the needs of a dynamic business environment. Our focus on problem-solving, supported by our multifunctional expertise, enables us to provide customized solutions for our clients.We provide integrated, digitally driven solutions encompassing Business and Professional Services that help companies navigate challenges across all stages of their life cycle. Over the last decade, we have built and leveraged capabilities across key global markets to provide transnational support to numerous clients.

Job Description :

We seek an effective communicator with good organizational skills to support our growth plans for Business Services in North America from India. This role will focus on driving sales growth and strategic initiatives. As part of the role, you must engage with relevant personnel from our clients and within our firm to meet deadlines for various deliverables. You will report to the North America Sales and Business Initiatives Associate Director.

Job Location: Mumbai

Responsibilities:

▪ Sales Activities:

o Develop a good understanding of Nexdigm’s service offerings and stay connected with the

operations, sales, and marketing teams for updates and developments.

o Maintain a repository of sales collateral, gather new material from practice SPOCs, and work with

them to create relevant sales presentations and documents as required.

o Assist with preparing presentations for client meetings. Participate in sales calls as required and

take down and circulate call notes.

o Work with various internal teams and external partners to create comprehensive proposals

demonstrating a clear understanding of client requirements and offering solutions that address

challenges and add value to them. Ensure on-time delivery and quality.

o Project manage and prepare RFP responses while ensuring completeness and timely submissions.

o Track and manage legal contracting-related requirements, which includes creating and submitting SOWs/Work Orders and change orders/addendums, ensuring timeliness, and sharing regular status updates. Work with the legal, quality, and data security teams as required.

o Hold and track versions of the contract templates, such as the NDA, MSA, Engagement Letters,

SOWs/Work Orders, Change Orders/addendums, etc.

Manager / Senior Manager, North America Sales and Initiatives (Business Services)

▪ Lead Generation Efforts

o Identify, evaluate, and set up lead generation sources, including onboarding lead agencies and

platforms. Manage vendor relationships and review performance against agreed deliverables.

o Review and evaluate relevant listings on various RFP and other project platforms.

o Drive lead generation initiatives/campaigns and provide updates & feedback on the performance.

▪ Client Relationship Management

o Assist with client onboarding. Manage project kick-off meetings and ensure a smooth start to the transition. Be proactive in addressing internal and client requirements and resolve

issues/challenges.

o Assist in setting up regular cadence/governance with the clients, attend these meetings, and

ensure proper documentation of feedback and updates.

o Build relationships with client contacts and identify opportunities for cross-selling and mining.

▪ MIS Reporting:

o Ensure the sales trackers/CRM are up to date and check for completeness and accuracy.

o Prepare and circulate weekly/monthly MIS sales reports and other updates.

o Perform analysis on the progress against sales targets and share key insights and forecasts.

▪ Overall – Project Management and Supporting Initiatives:

o Support the North American team in their sales, marketing, and business development initiatives:

• Maintain sales kits and training documents for the sales team

• Participate in visibility campaigns and events

• Assist in other assigned initiatives/projects

o Understand and break down complicated and convoluted matter and present it in a simple

structure for further action. E.g., project plans, brochures, various discussion topics, etc.

o Engage with various practices and functions to understand their operations and concerns and

establish frequent communication on deliverables.

o Efficient and Effective communication with relevant stakeholders (internal or external) to address

concerns and remove roadblocks

o Conduct research, prepare project plans, and schedule tasks to meet deliverables. Get buy-in from SPOCs responsible for completing tasks within planned timelines.

o Actively monitor the scheduled activities and implement control mechanisms to address activities that do not conform to the planned schedule.

o Identify and resolve issues that might negatively impact the project deliverables; identify, assess,

and prioritize risks and provide options for action; and address sensitive issues with tact and

discretion.

Manager / Senior Manager, North America Sales and Initiatives (Business Services)

Preferred Skills and Qualifications:

• 5 – 8 years of overall work experience

• Master (MBA) in Business, Sales, or related

• Experience in business consulting or outsourcing services

• Previous team managing experience

• Experience in project management and high collaborative skills

• Good written and verbal communication and presentation skills

• Good analytical and problem-solving skills

• Ability to manage multiple priorities effectively

• Proficient with Power BI, MS Excel, and MS PowerPoint

• Well-versed with LinkedIn Sales Navigator and working on Lead Generation Platforms

• International outlook and cross-cultural comfort levels

• Ability to work independently with a hands-on approach

• Ability to drive initiatives and work in a fast-paced, dynamic environment

💡 Quick Summary

Seeking a career-building opportunity? The Sales Support Manager position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.

Sponsored

Job Details

Company Name: Nexdigm

Frequently Asked Questions

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The expected salary for Sales Support Manager in Mumbai is ₹28,800 - ₹46,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Sales Support Manager is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Sales Support Manager. Previous experience in Marketing Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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