Job Description
At Thrillophilia, we are building multiple digital travel brands leveraging our proficiency in ecommerce, technology, distribution and marketing. We love to start from “Zeroes”. We plan, build and scale travel marvels from scratch and are absolutely obsessed about creating the best travel experiences for our customers. Our goal is to create 100+ sizable travel brands across the globe by 2027.
Thrillophilia is one of the key brands under 53 Takeoffs umbrella. Today, 100 million+ travellers use our brands to discover and book diverse travel experiences. With multiple tourism and start-up awards as well as global recognition under our belt, we have scaled ten-fold over the past three years. You might know us from early Thrillophilia’s days. The journey of Thrillophilia is rooted in a passion for travel, technology, and people. It began back in 2011 when the global market was still too young for online travel. Ever since we have grown to become India’s largest online platform for booking affordable travel experiences across 55+ countries. Our offerings are diverse and wholesome, with 24,000+ products and services ranging from tours and activities to luxury and culture stays, powered by exclusive deals and extra effort to bring joy to all our travellers.
Awards we won at Thrillophilia -
● Your Story’s best places to work!
● ISB’s BizQuest.
● Singapore Bash’s best startup.
● London Mayor’s IE20.
Job Overview:
A Trainer in a Tele Sales setup plays a crucial role in helping sales representatives develop the skills and knowledge they need to excel in their roles. The primary objective of a telesales trainer is to ensure that the sales team is well-equipped to effectively communicate with customers over the phone and generate sales. Here is a detailed job description for a Trainer in a TeleSales setup:
Job Summary:
As a Sales Trainer, you will be responsible for designing, delivering, and evaluating training programs to enhance the sales skills and product knowledge of the tele sales team. Your goal is to ensure that sales representatives are well-prepared to engage with potential customers over the phone, meet sales targets, and provide exceptional customer service.
Key Responsibilities:
1. Training Program Development:
- Develop training materials, modules, and resources that align with the company's sales goals and objectives.
- Create training schedules and curriculum outlines to cover essential sales skills, product knowledge, and sales techniques.
2. Training Delivery:
- Conduct training sessions, workshops, and one-on-one coaching to new and existing tele sales representatives.
- Deliver training in various formats, including in-person, virtual, and through webinars, to accommodate different learning styles.
3. Product Knowledge:
- Ensure that sales representatives have a deep understanding of the products or services they are selling, including features, benefits, and competitive advantages.
4. Sales Techniques and Skills:
- Train sales team members on effective telesales techniques, objection handling, and closing strategies.
- Provide guidance on building rapport, active listening, and persuasive communication.
5. Script Development:
- Collaborate with the sales and marketing teams to create effective sales scripts and call guides.
- Continuously update scripts to align with changing customer needs and market trends.
6. Performance Evaluation:
- Monitor the performance of tele sales representatives through call listening and performance metrics.
- Provide constructive feedback and coaching to improve individual and team performance.
7. Onboarding and Continuous Learning:
- Facilitate the onboarding process for new sales hires, ensuring they are equipped with the necessary skills to succeed.
- Organize ongoing training sessions and refresher courses to keep the sales team updated on product changes and sales strategies.
8. Reporting and Documentation:
- Maintain records of training sessions, attendance, and performance improvement plans.
- Generate reports on training effectiveness and make recommendations for improvements.
+. Quality Assurance:
- Ensure that tele sales representatives adhere to compliance and quality standards in their interactions with customers.
Qualifications and Skills:
- Bachelor's degree.
- Proven experience in telesales or a similar role.
- Excellent communication and presentation skills.
- Strong understanding of sales techniques and strategies.
- Proficiency in using training software and tools.
- Ability to adapt to changes in sales processes and technologies.
- Patience and the ability to provide constructive feedback.
- Good organizational and time management skills.
A Tele Sales Trainer is essential in helping the sales team perform at their best and achieve their sales targets, making them a valuable asset to any tele sales organization.
References Link:
1. https://www.thrillophilia.com/
2. https://www.instagram.com/thrillophilia/
3. https://www.linkedin.com/company/thrillophilia-travel/
4. https://www.youtube.com/channel/UC8MbRQQdYhNwOFeXmpK5UBw
Thrillophilia is one of the key brands under 53 Takeoffs umbrella. Today, 100 million+ travellers use our brands to discover and book diverse travel experiences. With multiple tourism and start-up awards as well as global recognition under our belt, we have scaled ten-fold over the past three years. You might know us from early Thrillophilia’s days. The journey of Thrillophilia is rooted in a passion for travel, technology, and people. It began back in 2011 when the global market was still too young for online travel. Ever since we have grown to become India’s largest online platform for booking affordable travel experiences across 55+ countries. Our offerings are diverse and wholesome, with 24,000+ products and services ranging from tours and activities to luxury and culture stays, powered by exclusive deals and extra effort to bring joy to all our travellers.
Awards we won at Thrillophilia -
● Your Story’s best places to work!
● ISB’s BizQuest.
● Singapore Bash’s best startup.
● London Mayor’s IE20.
Job Overview:
A Trainer in a Tele Sales setup plays a crucial role in helping sales representatives develop the skills and knowledge they need to excel in their roles. The primary objective of a telesales trainer is to ensure that the sales team is well-equipped to effectively communicate with customers over the phone and generate sales. Here is a detailed job description for a Trainer in a TeleSales setup:
Job Summary:
As a Sales Trainer, you will be responsible for designing, delivering, and evaluating training programs to enhance the sales skills and product knowledge of the tele sales team. Your goal is to ensure that sales representatives are well-prepared to engage with potential customers over the phone, meet sales targets, and provide exceptional customer service.
Key Responsibilities:
1. Training Program Development:
- Develop training materials, modules, and resources that align with the company's sales goals and objectives.
- Create training schedules and curriculum outlines to cover essential sales skills, product knowledge, and sales techniques.
2. Training Delivery:
- Conduct training sessions, workshops, and one-on-one coaching to new and existing tele sales representatives.
- Deliver training in various formats, including in-person, virtual, and through webinars, to accommodate different learning styles.
3. Product Knowledge:
- Ensure that sales representatives have a deep understanding of the products or services they are selling, including features, benefits, and competitive advantages.
4. Sales Techniques and Skills:
- Train sales team members on effective telesales techniques, objection handling, and closing strategies.
- Provide guidance on building rapport, active listening, and persuasive communication.
5. Script Development:
- Collaborate with the sales and marketing teams to create effective sales scripts and call guides.
- Continuously update scripts to align with changing customer needs and market trends.
6. Performance Evaluation:
- Monitor the performance of tele sales representatives through call listening and performance metrics.
- Provide constructive feedback and coaching to improve individual and team performance.
7. Onboarding and Continuous Learning:
- Facilitate the onboarding process for new sales hires, ensuring they are equipped with the necessary skills to succeed.
- Organize ongoing training sessions and refresher courses to keep the sales team updated on product changes and sales strategies.
8. Reporting and Documentation:
- Maintain records of training sessions, attendance, and performance improvement plans.
- Generate reports on training effectiveness and make recommendations for improvements.
+. Quality Assurance:
- Ensure that tele sales representatives adhere to compliance and quality standards in their interactions with customers.
Qualifications and Skills:
- Bachelor's degree.
- Proven experience in telesales or a similar role.
- Excellent communication and presentation skills.
- Strong understanding of sales techniques and strategies.
- Proficiency in using training software and tools.
- Ability to adapt to changes in sales processes and technologies.
- Patience and the ability to provide constructive feedback.
- Good organizational and time management skills.
A Tele Sales Trainer is essential in helping the sales team perform at their best and achieve their sales targets, making them a valuable asset to any tele sales organization.
References Link:
1. https://www.thrillophilia.com/
2. https://www.instagram.com/thrillophilia/
3. https://www.linkedin.com/company/thrillophilia-travel/
4. https://www.youtube.com/channel/UC8MbRQQdYhNwOFeXmpK5UBw
💡 Quick Summary
Seeking a career-building opportunity? The Sales Trainer position is now open for candidates interested in the Counter Sales Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.