Job Description
Position: Salesforce Certified Service Cloud Consultant – CRM Functional Specialist
Location: Remote
Experience Required: 4 - 7 years
Notice Period: Immediate
Certification: Salesforce Certified Service Cloud Consultant (Must)
Key Responsibilities:
Lead Service Cloud implementations, including configuration and optimization
Design and deploy case management, knowledge base, and omni-channel support
Automate workflows using Process Builder, Flow, and Apex triggers
Conduct requirement gathering sessions and translate into scalable CRM solutions
Collaborate with business and technical teams to ensure end-to-end delivery
Requirements:
Hands-on experience in Salesforce Service Cloud
Strong knowledge of customer service processes and automation
Ability to manage client interactions and solution workshops
Experience with integration tools and third-party service platforms
Excellent documentation and presentation skills
Job Types: Full-time, Permanent
Pay: Up to ₹1,600,000.00 per year
Benefits:
Health insurance
Life insurance
Provident Fund
Work from home
Work Location: Remote
Location: Remote
Experience Required: 4 - 7 years
Notice Period: Immediate
Certification: Salesforce Certified Service Cloud Consultant (Must)
Key Responsibilities:
Lead Service Cloud implementations, including configuration and optimization
Design and deploy case management, knowledge base, and omni-channel support
Automate workflows using Process Builder, Flow, and Apex triggers
Conduct requirement gathering sessions and translate into scalable CRM solutions
Collaborate with business and technical teams to ensure end-to-end delivery
Requirements:
Hands-on experience in Salesforce Service Cloud
Strong knowledge of customer service processes and automation
Ability to manage client interactions and solution workshops
Experience with integration tools and third-party service platforms
Excellent documentation and presentation skills
Job Types: Full-time, Permanent
Pay: Up to ₹1,600,000.00 per year
Benefits:
Health insurance
Life insurance
Provident Fund
Work from home
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Salesforce Certified Service Cloud Consultant – CRM Functional Specialist position is now open for candidates interested in the Work from home Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.