Job Description
About NeuraFlash:
We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.
What sets NeuraFlash apart?
At NeuraFlash, our people form the core of our business and the soul of our brand. We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions. You'll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders. NeuraFlash is on the forefront of cutting-edge technologies and we understand by investing in you, we're investing in ourselves!
The Salesforce Developer will be responsible for bringing Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. The Salesforce Developer will also contribute our internal product development and will be responsible for building out major components of our internal product that we will use to package our solutions.
We are building a best-in-class delivery team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team and exciting customers.
Requirements
Work directly with our customers to define requirements and present and deliver solutions
Responsible for architecting solutions and developing in Visualforce, Apex, Lightning Components, JavaScript, AJAX and other technologies to build customised solutions
Lead technical design sessions with customers and project team
Ability to quickly acquire new technical expertise and understanding of latest Salesforce features and major launches and train and mentor our team on them
General:
3+ years project experience in a hands on technical position
2+ years of experience with Salesforce in a development or configuration capacity
BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience
Has worked on multiple Salesforce project deployments including release and multi-environment management, integration to legacy systems using Salesforce APIs, and requiring original code development
Experience implementing new deployments of Salesforce
Experience implementing new Service Cloud deployments, TableauCRM, and Experience Cloud is a huge plus!
Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management)
Certifications:
Any Salesforce certifications are a plus, preferably Platform Developer I or Platform Developer II certifications
Skills/Technical:
Solid understanding of Salesforce Platform and its architecture
Understanding of Service Cloud, Macros, LiveAgent Development, Omni-Channel, SOS, Snap-In's is a big plus
Working hands-on experience on writing code in Apex, Visualforce, Lightning Components, JavaScript
Hands-on experience on any JavaScript technologies like Node, Angular, React is a huge plus
Experience with Web Services Concepts like REST, SOAP, JSON and XML
Skills/Interpersonal:
Attention towards detail – detail oriented
Strong team player
Great communication skills
Keep an open mind and must be flexible to change
What's it like to be a part of NeuraFlash?
Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team.
Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect +-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
The "Flashy" Perks:
Be in the right space: Work at the forefront of AI & Innovation on the Salesforce Platform.
Growth: In 2021, we grew our team by close to +0%, and we plan to do the same again this year! There's no limit to where your career at NeuraFlash can go.
L&D Program: We are invested in your success. This program was built to help our employees advance in their career in Salesforce and at NeuraFlash.
Mentorship Program: Each new team member is assigned a mentor to help them acclimate at NeuraFlash.
Monthly & Weekly Socials: We hold monthly & weekly virtual socials to have more opportunities to be together.
Company Retreats: This looks a little different in the age of COVID-1+ but we gather the entire company twice a year to share stories & visions for NeuraFlash.
Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, India, and British Columbia, Canada. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, and anywhere within British Columbia for our Canadian employees !
We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.
What sets NeuraFlash apart?
At NeuraFlash, our people form the core of our business and the soul of our brand. We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions. You'll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders. NeuraFlash is on the forefront of cutting-edge technologies and we understand by investing in you, we're investing in ourselves!
The Salesforce Developer will be responsible for bringing Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. The Salesforce Developer will also contribute our internal product development and will be responsible for building out major components of our internal product that we will use to package our solutions.
We are building a best-in-class delivery team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team and exciting customers.
Requirements
Work directly with our customers to define requirements and present and deliver solutions
Responsible for architecting solutions and developing in Visualforce, Apex, Lightning Components, JavaScript, AJAX and other technologies to build customised solutions
Lead technical design sessions with customers and project team
Ability to quickly acquire new technical expertise and understanding of latest Salesforce features and major launches and train and mentor our team on them
General:
3+ years project experience in a hands on technical position
2+ years of experience with Salesforce in a development or configuration capacity
BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience
Has worked on multiple Salesforce project deployments including release and multi-environment management, integration to legacy systems using Salesforce APIs, and requiring original code development
Experience implementing new deployments of Salesforce
Experience implementing new Service Cloud deployments, TableauCRM, and Experience Cloud is a huge plus!
Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management)
Certifications:
Any Salesforce certifications are a plus, preferably Platform Developer I or Platform Developer II certifications
Skills/Technical:
Solid understanding of Salesforce Platform and its architecture
Understanding of Service Cloud, Macros, LiveAgent Development, Omni-Channel, SOS, Snap-In's is a big plus
Working hands-on experience on writing code in Apex, Visualforce, Lightning Components, JavaScript
Hands-on experience on any JavaScript technologies like Node, Angular, React is a huge plus
Experience with Web Services Concepts like REST, SOAP, JSON and XML
Skills/Interpersonal:
Attention towards detail – detail oriented
Strong team player
Great communication skills
Keep an open mind and must be flexible to change
What's it like to be a part of NeuraFlash?
Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team.
Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect +-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
The "Flashy" Perks:
Be in the right space: Work at the forefront of AI & Innovation on the Salesforce Platform.
Growth: In 2021, we grew our team by close to +0%, and we plan to do the same again this year! There's no limit to where your career at NeuraFlash can go.
L&D Program: We are invested in your success. This program was built to help our employees advance in their career in Salesforce and at NeuraFlash.
Mentorship Program: Each new team member is assigned a mentor to help them acclimate at NeuraFlash.
Monthly & Weekly Socials: We hold monthly & weekly virtual socials to have more opportunities to be together.
Company Retreats: This looks a little different in the age of COVID-1+ but we gather the entire company twice a year to share stories & visions for NeuraFlash.
Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, India, and British Columbia, Canada. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, and anywhere within British Columbia for our Canadian employees !
💡 Quick Summary
Seeking a career-building opportunity? The Salesforce Developer| Contact Center position is now open for candidates interested in the Software Developer Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
