Job Description
The Opportunity
This is a high-impact leadership role for a Salesforce professional who wants true platform ownership. As our Salesforce Platform Manager, you'll set the vision for how Salesforce supports the business, lead a talented team of architects, admins, and developers, and partner closely with executive, sales, and technology leaders to turn business strategy into scalable CRM solutions.
You won't just manage Salesforce - you'll shape how it drives revenue, efficiency, and decision-making across the organization.
What You'll Do
Platform Strategy & Ownership
• Define and own the Salesforce product strategy and multi-year roadmap, ensuring alignment with business goals and future growth.
• Serve as the strategic voice of Salesforce across the organization, balancing innovation, scalability, and platform health.
• Stay ahead of Salesforce releases and industry trends, bringing forward ideas that improve performance and user experience.
Team Leadership
• Lead and mentor a cross-functional Salesforce team including solution architects, administrators, and developers.
• Foster a collaborative, high-performing team culture focused on quality, accountability, and continuous improvement.
Project & Stakeholder Management
• Oversee Salesforce initiatives end-to-end - from intake and prioritization through delivery, adoption, and optimization.
• Partner with Sales, Marketing, Operations, and Technology leaders to understand business needs and translate them into impactful Salesforce solutions.
• Manage expectations, dependencies, and timelines across multiple stakeholders.
Platform Health, Data & Governance
• Establish and enforce best practices for system governance, data integrity, security, and release management.
• Ensure Salesforce remains reliable, scalable, and aligned with business processes as the organization grows.
Technical & Functional Leadership
Configuration & Automation
• Design and oversee complex Salesforce configurations, including custom objects, fields, validation rules, and advanced automation using Flows.
• Guide solution design decisions to ensure maintainability and long-term value.
Reporting, Analytics & Integrations
• Deliver meaningful dashboards and reports that drive insight, accountability, and adoption.
• Oversee integrations with third-party systems to ensure seamless data flow and extended platform capabilities.
User Adoption & Change Management
• Drive Salesforce adoption through thoughtful change management, training, and ongoing user support.
• Act as a trusted Salesforce subject-matter expert, resolving issues, guiding enhancements, and continuously improving the user experience.
What We're Looking For
Core Qualifications
• Strong communicator who can bridge technical solutions and business outcomes
• Proven ability to translate business requirements into high-impact Salesforce solutions
• Deep understanding of Salesforce in a complex, business-critical environment
• Strategic thinker with hands-on problem-solving skills
• Comfortable owning solutions from concept through launch and ongoing optimization
• Adaptable and energized by change and growth
Experience
• 3-5+ years of experience delivering Salesforce solutions in an administrator, lead, or manager role
• Demonstrated success scaling Salesforce to support business growth
• Experience in real estate, mortgage, or financial services is a plus
Education
• Bachelor's degree in Computer Science, CIS/MIS/BIS, or related field required
• Master's degree a plus
Work Schedule & Location
• Full-time, Monday-Friday (9:00 AM - 6:00 PM)
• Hybrid work model (minimum 2 days per week onsite)
• Office locations: South Windsor, CT or Charlotte, NC (commutable required)
• Competitive medical, dental, and vision benefits
• 401(k) with employer match
• Free food & beverage program
• Free onsite gym and laundry
• A fast-growing company where Salesforce leadership has visibility, influence, and impact
This is a high-impact leadership role for a Salesforce professional who wants true platform ownership. As our Salesforce Platform Manager, you'll set the vision for how Salesforce supports the business, lead a talented team of architects, admins, and developers, and partner closely with executive, sales, and technology leaders to turn business strategy into scalable CRM solutions.
You won't just manage Salesforce - you'll shape how it drives revenue, efficiency, and decision-making across the organization.
What You'll Do
Platform Strategy & Ownership
• Define and own the Salesforce product strategy and multi-year roadmap, ensuring alignment with business goals and future growth.
• Serve as the strategic voice of Salesforce across the organization, balancing innovation, scalability, and platform health.
• Stay ahead of Salesforce releases and industry trends, bringing forward ideas that improve performance and user experience.
Team Leadership
• Lead and mentor a cross-functional Salesforce team including solution architects, administrators, and developers.
• Foster a collaborative, high-performing team culture focused on quality, accountability, and continuous improvement.
Project & Stakeholder Management
• Oversee Salesforce initiatives end-to-end - from intake and prioritization through delivery, adoption, and optimization.
• Partner with Sales, Marketing, Operations, and Technology leaders to understand business needs and translate them into impactful Salesforce solutions.
• Manage expectations, dependencies, and timelines across multiple stakeholders.
Platform Health, Data & Governance
• Establish and enforce best practices for system governance, data integrity, security, and release management.
• Ensure Salesforce remains reliable, scalable, and aligned with business processes as the organization grows.
Technical & Functional Leadership
Configuration & Automation
• Design and oversee complex Salesforce configurations, including custom objects, fields, validation rules, and advanced automation using Flows.
• Guide solution design decisions to ensure maintainability and long-term value.
Reporting, Analytics & Integrations
• Deliver meaningful dashboards and reports that drive insight, accountability, and adoption.
• Oversee integrations with third-party systems to ensure seamless data flow and extended platform capabilities.
User Adoption & Change Management
• Drive Salesforce adoption through thoughtful change management, training, and ongoing user support.
• Act as a trusted Salesforce subject-matter expert, resolving issues, guiding enhancements, and continuously improving the user experience.
What We're Looking For
Core Qualifications
• Strong communicator who can bridge technical solutions and business outcomes
• Proven ability to translate business requirements into high-impact Salesforce solutions
• Deep understanding of Salesforce in a complex, business-critical environment
• Strategic thinker with hands-on problem-solving skills
• Comfortable owning solutions from concept through launch and ongoing optimization
• Adaptable and energized by change and growth
Experience
• 3-5+ years of experience delivering Salesforce solutions in an administrator, lead, or manager role
• Demonstrated success scaling Salesforce to support business growth
• Experience in real estate, mortgage, or financial services is a plus
Education
• Bachelor's degree in Computer Science, CIS/MIS/BIS, or related field required
• Master's degree a plus
Work Schedule & Location
• Full-time, Monday-Friday (9:00 AM - 6:00 PM)
• Hybrid work model (minimum 2 days per week onsite)
• Office locations: South Windsor, CT or Charlotte, NC (commutable required)
• Competitive medical, dental, and vision benefits
• 401(k) with employer match
• Free food & beverage program
• Free onsite gym and laundry
• A fast-growing company where Salesforce leadership has visibility, influence, and impact
💡 Quick Summary
Seeking a career-building opportunity? The Salesforce Product Owner position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Los Angeles offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.