Job Description
Job title :Salesforce BA
Location: Pune
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs
BUK & BX – All locations
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We're flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time , will have a start and end date.
Please discuss the detail of the working pattern options for the role with the hiring manager.
Introduction:
• Perform the role of Lead Business Analyst, helping to define analysis approach in line with the strategic vision of the programme and the preferred methodology of the organisation
• Work with internal/external stakeholders & teams to validate the performance of the product delivered to the Business as per requirement.
• Work independently to elicit, validate and document systems requirements in either BRDs or user/feature stories depending on the SDLC in use by the development teams
• Where applicable work with functional or business areas and SMEs to plan migrations of users and or transactions.
• Mitigate risks to Business through timely and precise implementation of Automation & performance tests under direct supervision.
• Initiate, plan, own and coordinate activities related to achieving organizational priorities and policies.
• Lead the implementation of solution into the operational environment including preparation of user documentation
What will you be doing?
• Take responsibility for test infrastructure including environments and software, liaising with teams such as DevOps and Support.
• Will be responsible for creating the Functional Design from Business Requirements then converting those requirement in to user stories for development team
• Perform the role of project manager for successful delivery
• Build solutions on the identifying innovative and pragmatic implementable ideas
• Provide subject matter expertise on CRM in general and in particular.
What we're looking for:
• Deep experience of Salesforce Sales and Service Cloud applications.
• Hands on experience in customization preferred
• Knowledge of a structured change environment, for example in Banking, financial services or with a Fintech
• Agile development methodology
• Good grasping power to learn new things quickly and to understand the Client's requirements.
• Translate simple to complex user requirements into functional and actionable software within the Salesforce environment
Skills that will help you in the role :
• Deep experience of Salesforce Sales and Service Cloud applications.
• Hands on experience in customization preferred
• Knowledge of a structured change environment, for example in Banking, financial services or with a Fintech
• Agile development methodology
• Good grasping power to learn new things quickly and to understand the Client's requirements.
• Translate simple to complex user requirements into functional and actionable software within the Salesforce environment
Where will you be working?
Pune
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
#Software Engineering
Location: Pune
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs
BUK & BX – All locations
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We're flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time , will have a start and end date.
Please discuss the detail of the working pattern options for the role with the hiring manager.
Introduction:
• Perform the role of Lead Business Analyst, helping to define analysis approach in line with the strategic vision of the programme and the preferred methodology of the organisation
• Work with internal/external stakeholders & teams to validate the performance of the product delivered to the Business as per requirement.
• Work independently to elicit, validate and document systems requirements in either BRDs or user/feature stories depending on the SDLC in use by the development teams
• Where applicable work with functional or business areas and SMEs to plan migrations of users and or transactions.
• Mitigate risks to Business through timely and precise implementation of Automation & performance tests under direct supervision.
• Initiate, plan, own and coordinate activities related to achieving organizational priorities and policies.
• Lead the implementation of solution into the operational environment including preparation of user documentation
What will you be doing?
• Take responsibility for test infrastructure including environments and software, liaising with teams such as DevOps and Support.
• Will be responsible for creating the Functional Design from Business Requirements then converting those requirement in to user stories for development team
• Perform the role of project manager for successful delivery
• Build solutions on the identifying innovative and pragmatic implementable ideas
• Provide subject matter expertise on CRM in general and in particular.
What we're looking for:
• Deep experience of Salesforce Sales and Service Cloud applications.
• Hands on experience in customization preferred
• Knowledge of a structured change environment, for example in Banking, financial services or with a Fintech
• Agile development methodology
• Good grasping power to learn new things quickly and to understand the Client's requirements.
• Translate simple to complex user requirements into functional and actionable software within the Salesforce environment
Skills that will help you in the role :
• Deep experience of Salesforce Sales and Service Cloud applications.
• Hands on experience in customization preferred
• Knowledge of a structured change environment, for example in Banking, financial services or with a Fintech
• Agile development methodology
• Good grasping power to learn new things quickly and to understand the Client's requirements.
• Translate simple to complex user requirements into functional and actionable software within the Salesforce environment
Where will you be working?
Pune
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. 'Be More @ Barclays' represents our core promise to all current and future employees. It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
#Software Engineering
💡 Quick Summary
Seeking a career-building opportunity? The Salesforce Technical Architect position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
