Job Description
Greet and receive customers in a welcoming manner, engage with them to understand their requirements.
· Direct customers by escorting them to counters, introducing various products, and influencing customers’ buying decisions.
· Drive sales through the engagement of customers through suggestive selling by building their confidence.
· Conduct remote selling activities (sales through video calls, etc.) as and when requested by superiors in order to maximise customer reach.
· Perform priority selling in case of aged stock in order to minimize the same by keeping customer satisfaction intact.
· Perform cross selling/cross promotion to HNI Customers by introducing them to all product categories of Malabar Gold & Diamonds.
· Understand & handle queries and complaints of the customer and address them with the right solution.
· Provide excellent customer service, educate customers on benefits – Malabar Promises and product details (e.g., product name, features, making charge, stone charge, etc.) to ensure customer delight in each sale.
· Pack products in front of the CCTV camera for orders received through online channels in order to maintain security protocol.
· Receive customer returns after purchase and Old Gold by cross checking the terms and conditions and performing the necessary quality checks.
· Gather feedback from customers or prospects and share it with the Manager for business improvement.
· Ensure the accurate entry of customer details (e.g., name, address, date of birth, etc.,) after purchase to keep an accurate database of the customers.
· Check for accuracy of the product details, weight, invoice after the sale in order to provide the customer with the right product and its details.
Job Types: Full-time, Regular / Permanent
Salary: ₹18,+03.67 - ₹35,026.44 per month
Day range:
• Weekend only
Shift:
• Day shift
Supplemental pay types:
• Bonus pay
Travel requirement:
• No travel
Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Jewellery Exp: 1 year (Required)
Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The Salesman position is now open for candidates interested in the Counter Sales Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
