Job Title: Environment Support Analyst
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility then please discuss this with the hiring manager.

As a part of this team, the resource will be responsible for

• Use standard incident and change management processes while working on technical tasks related to build and maintenance of environments

• Implement and maintain compliance against predefined Service Acceptance Criteria for every project that engages the team.

• Assist in the build of solutions to support efficient, maintainable, secure and resilient Environment management processes for build, test, production and DR environments.

What will you be doing?

• Support to resolve Incidents & Changes for EaaS Environment Support by adhering to respective individual processes.

• For projects that have engaged with team, understand the requirements and work along with other Environment managers to review and finalize scope of work.

• Undertake E2E vulnerability management for supported projects.

• Oversee Support service offerings for Non -production environments such as Break Fix infrastructure support, support implementation schedules of planned outages due to Change driven by GTSM, Infrastructure upgrade and patching, Auto-monitoring and alerting of test infrastructure issues.

• Maintain up-to-date documents related to environment demand management.

• Undertake daily, weekly and monthly report creation.

• Co-ordinate work between test teams and the various application support teams responsible for providing environment support.

• Ensure no single point of failures in the team and there is continuity in providing the