Job Description
Vice President - Operations - DELHI
Responsibilities:
- Build a strategy for claims delivery function and align it with business strategy, to achieve operational excellence.
- Manage and empower teams involved in enrolment, in-warding, receiving, tabulating & approving to enhance operational efficiency.
- Drive innovation and change across the claims function to make work seamless and more effective.
- Ensure TAT and SLA promised are adhered to ensure claims processing is faster and error free.
- Develop people in the function to expand their capabilities and optimize the workforce
- Strive for scalability of claims operations and ensure readiness for future.
- Oversee day-to-day claims delivery operations.
- Bring operational changes in claims delivery that brings a change in the entire organization.
Technical Competencies:
- Analytical Ability
- Operational Excellence
- Problem Solving & Decision Making
Behavioral Competencies:
- Collaboration
- Communication
- People Management
- Stakeholder Management
Demonstrated abilities if any:
- Multiple environments/ domains exposure/Large operations.
- Experience in large scale BPO at multiple locations.
- Scalability of Operations and Future Readiness
Responsibilities:
- Build a strategy for claims delivery function and align it with business strategy, to achieve operational excellence.
- Manage and empower teams involved in enrolment, in-warding, receiving, tabulating & approving to enhance operational efficiency.
- Drive innovation and change across the claims function to make work seamless and more effective.
- Ensure TAT and SLA promised are adhered to ensure claims processing is faster and error free.
- Develop people in the function to expand their capabilities and optimize the workforce
- Strive for scalability of claims operations and ensure readiness for future.
- Oversee day-to-day claims delivery operations.
- Bring operational changes in claims delivery that brings a change in the entire organization.
Technical Competencies:
- Analytical Ability
- Operational Excellence
- Problem Solving & Decision Making
Behavioral Competencies:
- Collaboration
- Communication
- People Management
- Stakeholder Management
Demonstrated abilities if any:
- Multiple environments/ domains exposure/Large operations.
- Experience in large scale BPO at multiple locations.
- Scalability of Operations and Future Readiness
💡 Quick Summary
Seeking a career-building opportunity? The SAVE Medi Assist | Vice President | Operations |13|20 yrs position is now open for candidates interested in the BPO Jobs sector. This role in Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
