Job Description
Skills
Microsoft Excel
Change management
Customer service
Do you have experience in Microsoft Excel?
Languages
English
Job details
Here’s how the job details align with your profile.
Job type
Permanent
Full-time
Location
Glasgow G2 5EZ•Hybrid work
Benefits
Pulled from the full job description
Employee discount
Company pension
Private medical insurance
Cycle to work scheme
Season ticket loan
Tech scheme
Full job description
Description
Davies are looking to recruit an experienced Administrator to join our growing Casualty team. The successful candidate must have good time management and have the ability to prioritise their workload effectively to ensure all tasks are completed within set deadlines.
At Davies, we value transferable skills and qualities that focus on what you can bring to the role.
Key Responsibilities
Monitor and manage online portals/ downloading documentation and attaching to correct files
Reviewing Excel enquiry spread sheets cross-checking against our internal data to confirm any potential matches and carrying out further investigations on these
Review and updating monthly bordereau’s and ensuring data analysis is correct before issuing to the client
Answer telephone calls as required and deal with general enquiries
Other tasks to support the business plan as and when necessary to ensure company business objectives are met
Skills, Knowledge & Expertise
Experience with leasehold agreements
Experience with land registry searches.
A good standard of written English
Previous experience of working in an administration role
Familiarity with standard office packages such as Word and Excel.
Demonstrate a high level of accuracy in data input and attention to detail.
Is proactive and resilient, seeking to get things done and at the same time deal with a variety of tasks.
Provides solutions rather than problems – shows initiative.
Work to deadlines to achieve client service level agreements in a changing and demanding environment.
Able to demonstrate effective management of time and resources.
Able to identify when guidance is required from other team members on decision making.
Can demonstrate evidence of being an effective team member, interacting positively with colleagues, communicating effectively with a diverse group of people.
Willingness to be closely supervised, when necessary, to ensure accuracy and compliance with varied client processes.
Able to demonstrate effective customer service skills, actively seeking and responding to feedback
Job Benefits
Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death in Service
Critical Illness Cover
PHI/Income Protection (Private health insurance)
Pension Contribution based 5% Employee / 3% Employer
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
after successfully completing probation
#INDUKI
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
Microsoft Excel
Change management
Customer service
Do you have experience in Microsoft Excel?
Languages
English
Job details
Here’s how the job details align with your profile.
Job type
Permanent
Full-time
Location
Glasgow G2 5EZ•Hybrid work
Benefits
Pulled from the full job description
Employee discount
Company pension
Private medical insurance
Cycle to work scheme
Season ticket loan
Tech scheme
Full job description
Description
Davies are looking to recruit an experienced Administrator to join our growing Casualty team. The successful candidate must have good time management and have the ability to prioritise their workload effectively to ensure all tasks are completed within set deadlines.
At Davies, we value transferable skills and qualities that focus on what you can bring to the role.
Key Responsibilities
Monitor and manage online portals/ downloading documentation and attaching to correct files
Reviewing Excel enquiry spread sheets cross-checking against our internal data to confirm any potential matches and carrying out further investigations on these
Review and updating monthly bordereau’s and ensuring data analysis is correct before issuing to the client
Answer telephone calls as required and deal with general enquiries
Other tasks to support the business plan as and when necessary to ensure company business objectives are met
Skills, Knowledge & Expertise
Experience with leasehold agreements
Experience with land registry searches.
A good standard of written English
Previous experience of working in an administration role
Familiarity with standard office packages such as Word and Excel.
Demonstrate a high level of accuracy in data input and attention to detail.
Is proactive and resilient, seeking to get things done and at the same time deal with a variety of tasks.
Provides solutions rather than problems – shows initiative.
Work to deadlines to achieve client service level agreements in a changing and demanding environment.
Able to demonstrate effective management of time and resources.
Able to identify when guidance is required from other team members on decision making.
Can demonstrate evidence of being an effective team member, interacting positively with colleagues, communicating effectively with a diverse group of people.
Willingness to be closely supervised, when necessary, to ensure accuracy and compliance with varied client processes.
Able to demonstrate effective customer service skills, actively seeking and responding to feedback
Job Benefits
Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death in Service
Critical Illness Cover
PHI/Income Protection (Private health insurance)
Pension Contribution based 5% Employee / 3% Employer
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets
after successfully completing probation
#INDUKI
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
💡 Quick Summary
Seeking a career-building opportunity? The Scheme Specialist position is now open for candidates interested in the Database Administrator sector. This role in Glasgow offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Database Administrator is a plus.