Job Description
Requisition ID: 244244
ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a collaborative culture, we’re committed to helping clients grow and protect their wealth by understanding their complete financial picture—life, family, business, and future.
Our signature Enriched Thinking® approach brings together investment, wealth planning, and advisory specialists to deliver truly personalized solutions. You’ll be supported by an innovative, team-based environment that values integrity, client focus, and continuous growth.
At ScotiaMcLeod, you’re not just building a career—you’re joining a firm where ideas spark, collaboration thrives, and you’re empowered to reach your full potential while making a real impact in your clients' lives.
The Administrative Associate’s primary focus is to assist an Advisor in the day-to-day trading and the administration of their business. The Administrative Associate may support more than one Advisor who may have different types of business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
1. Ensure a high level of client service by:
Supporting advisor in the regular review of clients’ portfolios to identify client needs for Team of Experts services
Reviewing the portfolio to ensure it meets the current or updated risk profile and aligns with applicable investment program
Gathering research & product information from internal and external sources
Entering client trades as directed by client or Advisor
Remaining up to date with all the regulatory rules and trading activities as it relates to client accounts
2. Ensure effective client administration by:
Following up with clients on missing documentation required as per the industry regulatory requirements
Maintaining client files and information of the appropriate systems
Checking daily trades and all system entries in accounts for timelines and accuracy
Responding to client inquiries in a timely, responsive manner
Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate
Issuing instructions for client withdrawals, deposits, swaps and transfers according to client or Advisor instructions
Ensuring all client interaction is accurately documented
Understanding the required documentation for all client account types
3. Provide marketing assistance to the Advisor by:
Identifying opportunities to gather additional assets and/or increase revenue within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…)
Developing, distributing and maintaining marketing materials
Organizing client events, including lunch & learns, seminars, client appreciation
Maintaining or co-ordinating electronic marketing
Managing the approval process for all marketing and mass communication
4. Supporting the growth of the Advisor by:
Reviewing and reducing all restricted accounts
Managing the Bank referral process
Assisting in idea generation
Reviewing the daily commission reports and follow up on unpaid commissions
Tracking the Growth Bonus payments and follow up
Preparing, analyzing, and presenting reports and recommendations, financial plans/concepts, insurance, annual trading summary etc. to the Advisor for review
Providing recommendations for improvement to business processes, additional value to clients, and utilization of our Team of Experts
5. Contribute to the effective functioning of the branch team by:
Building effective working relationships across the team and with various business line and corporate function contacts
Maintaining a high level of customer service
Facilitating a culture of open and honest communication
Actively participating and contributing to touch bases and team meetings
Encouraging the generation of new ideas and approaches
Actively sharing knowledge and experience to enhance the development of all team members
Developing and executing a meaningful employee development plan
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
Excellent written and verbal communication skills
Strong organizational skills
Ability to take initiative and work independently
Ability to meet deadlines
Knowledge of Microsoft systems: Word, Excel and PowerPoint
Secondary education
Working Conditions
The role operates within a standard office environment.
The branch is a fast paced often high stress environment often with conflicting demands.
Seminars and client/prospect events are often held in the evening which can require a longer than usual working day.
Education and Accreditation
All applicable education, examination, and training requirements for licensing and confirmed registration as an Investment Representative with the Canadian Investment Regulatory Organization (CIRO)
Post secondary
#SWM
Location(s): Canada : Prince Edward Island : Charlottetown
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a collaborative culture, we’re committed to helping clients grow and protect their wealth by understanding their complete financial picture—life, family, business, and future.
Our signature Enriched Thinking® approach brings together investment, wealth planning, and advisory specialists to deliver truly personalized solutions. You’ll be supported by an innovative, team-based environment that values integrity, client focus, and continuous growth.
At ScotiaMcLeod, you’re not just building a career—you’re joining a firm where ideas spark, collaboration thrives, and you’re empowered to reach your full potential while making a real impact in your clients' lives.
The Administrative Associate’s primary focus is to assist an Advisor in the day-to-day trading and the administration of their business. The Administrative Associate may support more than one Advisor who may have different types of business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
1. Ensure a high level of client service by:
Supporting advisor in the regular review of clients’ portfolios to identify client needs for Team of Experts services
Reviewing the portfolio to ensure it meets the current or updated risk profile and aligns with applicable investment program
Gathering research & product information from internal and external sources
Entering client trades as directed by client or Advisor
Remaining up to date with all the regulatory rules and trading activities as it relates to client accounts
2. Ensure effective client administration by:
Following up with clients on missing documentation required as per the industry regulatory requirements
Maintaining client files and information of the appropriate systems
Checking daily trades and all system entries in accounts for timelines and accuracy
Responding to client inquiries in a timely, responsive manner
Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate
Issuing instructions for client withdrawals, deposits, swaps and transfers according to client or Advisor instructions
Ensuring all client interaction is accurately documented
Understanding the required documentation for all client account types
3. Provide marketing assistance to the Advisor by:
Identifying opportunities to gather additional assets and/or increase revenue within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…)
Developing, distributing and maintaining marketing materials
Organizing client events, including lunch & learns, seminars, client appreciation
Maintaining or co-ordinating electronic marketing
Managing the approval process for all marketing and mass communication
4. Supporting the growth of the Advisor by:
Reviewing and reducing all restricted accounts
Managing the Bank referral process
Assisting in idea generation
Reviewing the daily commission reports and follow up on unpaid commissions
Tracking the Growth Bonus payments and follow up
Preparing, analyzing, and presenting reports and recommendations, financial plans/concepts, insurance, annual trading summary etc. to the Advisor for review
Providing recommendations for improvement to business processes, additional value to clients, and utilization of our Team of Experts
5. Contribute to the effective functioning of the branch team by:
Building effective working relationships across the team and with various business line and corporate function contacts
Maintaining a high level of customer service
Facilitating a culture of open and honest communication
Actively participating and contributing to touch bases and team meetings
Encouraging the generation of new ideas and approaches
Actively sharing knowledge and experience to enhance the development of all team members
Developing and executing a meaningful employee development plan
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
Excellent written and verbal communication skills
Strong organizational skills
Ability to take initiative and work independently
Ability to meet deadlines
Knowledge of Microsoft systems: Word, Excel and PowerPoint
Secondary education
Working Conditions
The role operates within a standard office environment.
The branch is a fast paced often high stress environment often with conflicting demands.
Seminars and client/prospect events are often held in the evening which can require a longer than usual working day.
Education and Accreditation
All applicable education, examination, and training requirements for licensing and confirmed registration as an Investment Representative with the Canadian Investment Regulatory Organization (CIRO)
Post secondary
#SWM
Location(s): Canada : Prince Edward Island : Charlottetown
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
💡 Quick Summary
Seeking a career-building opportunity? The ScotiaMcLeod Administrative Associate - Charlottetown position is now open for candidates interested in the Bank Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
