Job Description
Location: Pune
Job Role: C2H
Job Description
Should be a Certified Scrum Master
Expertise in Agile delivery
Customer communication - experience in handling escalation
Must have worked on Project Management Tools like Jira / Confluence / PMP tools / ITSM tools
Ability to communicate with correct stake holder
Ability to identify the Risk and come up with the mitigation plan
good to Have - high-level understanding of SF & AWS services
should have delivered projects on
Good to have project delivery experience with AWS or Snowflake
Ability to understand the correct stakeholder
Strong Agile process understanding. With the experience to track projects on JIRA
Ability to handle crisis situations by reaching out to the correct stake holder in the correct time
Able to identify problems and blockers in a project
Able to organize effective team meetings with time bound and efficient approach
💡 Quick Summary
Seeking a career-building opportunity? The Scrum Master | Jira | C2H position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
