Job Description
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Pay at Intact is about much more than just salary.
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Salary range (but not limited to):
94,200 - 115,200
Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
12%
As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the role
Our growing team is looking for a Scrum Master!
We’re seeking a Scrum Master to enable high-performing, cross-functional squads delivering AI-driven solutions. You will foster agile practices, remove impediments, and drive continuous improvement to maximize delivery speed, quality, and value.
What you'll do here:
Coach the squad on Scrum and agile best practices; facilitate Sprint Planning, Daily Scrums, Reviews, and Retrospectives.
Partner with the Product Owner to refine and prioritize the backlog and clarify goals and acceptance criteria.
Track and communicate delivery metrics (e.g., velocity, cycle time) to inform improvements and predictability.
Identify and remove impediments; manage risks, dependencies, and cross-team coordination.
Support quality with clear Definition of Ready/Done, test automation practices, and CI/CD alignment.
Align planning and releases across squads working on event-driven architecture and AI platform components.
Promote a culture of psychological safety, continuous learning, and outcomes over output.
Ensure transparent stakeholder communication on scope, timelines, and trade-offs.
What you bring to the table:
5+ years as a Scrum Master or Agile Delivery Lead in software/AI product environments.
Strong facilitation, coaching, and servant-leadership skills with a record of improving team flow.
Experience with Scrum, Kanban, and scaled practices; familiarity with DevOps and CI/CD.
Working comfort with modern stacks (e.g., TypeScript/React, Python, REST/Swagger) and AWS.
Knowledge of AI/GenAI, MLOps, and data-centric delivery is an asset.
Proficiency with agile tooling (e.g., Jira/Azure DevOps) and reporting.
Excellent communication and stakeholder management.
No Canadian work experience required however must be eligible to work in Canada.
#LI-Hybrid
Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
Pay at Intact is about much more than just salary.
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Salary range (but not limited to):
94,200 - 115,200
Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):
12%
As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.
About the role
Our growing team is looking for a Scrum Master!
We’re seeking a Scrum Master to enable high-performing, cross-functional squads delivering AI-driven solutions. You will foster agile practices, remove impediments, and drive continuous improvement to maximize delivery speed, quality, and value.
What you'll do here:
Coach the squad on Scrum and agile best practices; facilitate Sprint Planning, Daily Scrums, Reviews, and Retrospectives.
Partner with the Product Owner to refine and prioritize the backlog and clarify goals and acceptance criteria.
Track and communicate delivery metrics (e.g., velocity, cycle time) to inform improvements and predictability.
Identify and remove impediments; manage risks, dependencies, and cross-team coordination.
Support quality with clear Definition of Ready/Done, test automation practices, and CI/CD alignment.
Align planning and releases across squads working on event-driven architecture and AI platform components.
Promote a culture of psychological safety, continuous learning, and outcomes over output.
Ensure transparent stakeholder communication on scope, timelines, and trade-offs.
What you bring to the table:
5+ years as a Scrum Master or Agile Delivery Lead in software/AI product environments.
Strong facilitation, coaching, and servant-leadership skills with a record of improving team flow.
Experience with Scrum, Kanban, and scaled practices; familiarity with DevOps and CI/CD.
Working comfort with modern stacks (e.g., TypeScript/React, Python, REST/Swagger) and AWS.
Knowledge of AI/GenAI, MLOps, and data-centric delivery is an asset.
Proficiency with agile tooling (e.g., Jira/Azure DevOps) and reporting.
Excellent communication and stakeholder management.
No Canadian work experience required however must be eligible to work in Canada.
#LI-Hybrid
Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
💡 Quick Summary
Seeking a career-building opportunity? The Scrum Master position is now open for candidates interested in the Back Office Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
