SDM or Branch Opration Manager

Dear

We have Urgent Opening for bank for Branch Opration Manager Bangalore and Chennai location

Responsible for daily operations of a full service branch office covering all aspects viz branch operations, lending, security and safety in accordance with the Bank's guidelines.

1. Review & monitor AOF rejection cases, account closures, overdue FD & FD maturity data and renewals thereof

2. Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing. Informing customers in case of rejections, if any.

3. Driving key Setrics by :

Daily checking of common pending folder of the branch and individual employees to ensure that no customer request is pending with the staff along with random drawer audits

4. Maintaining lowest levels of wait-time through :

Load balancing among desks

Regular monitoring of pending tokens through Admin login

Analysis to understand employee level productivity & Daily roistering

Leave planning & Training calendar

5. Ensuring adherence to Corporate Attire policy and Grooming guidelines by all staff members