Job Description
Qualifications
1+ years' Sea Logistics
2+ years' Leadership Experience
2+ years; Industry: experience
PeopleLeadership, Collaboration & Empowerment Skills
CustomerRelationship & Satisfaction Management
Financialacumen & analytical skills
Benefits
Bring your skills to an industry that offers stability and international career growth
We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment
Responsibilities
To Represent K+N in the local community that embraces both internal & external Sea Logistics Customer's
The Sea Logistics Customer Care Location Manager is responsible for implementing and managing the Customer Care strategy on a local level as well as continuously optimizing the level of customer service to provide customer excellence
In addition, the Individual will be responsible for managing the Customer Care Location Team in developing customer relationships, on-boarding of new Customers and addressing any and all Customer complaints in a timely & satisfactory manner
The overall goal is Customer growth, satisfaction and retention
Provideleadership, direction and monitor the Performance of the local Customer Careteam and local Sea Logistics Field Sales team
Overseestaffing and selection decisions, allocate resources and manages projectassignments, as necessary
Closecooperation with Branch & Area management as well as Sea Logisticsoperations (Operational Care Center) for an enhanced customerexperience
ProfitMaximization - avoid additional costs & expenses due to internal servicefailure
FinancialExcellence & Development
Pro-activelyparticipate in customer visits / meetings as needed and in conjunction withlocal/Area sales personnel
ManageCustomer retention & focus on prospecting for new Business
Stay up to date with Market Knowledge & provide continuous updates to the Team
BusinessDevelopment & Strategy setting to increase Market share
Supporting Sales in turning opportunitiesinto Business Partners
Continuousimprovement of processes and controls aiming for consistent customer satisfaction
Enhancecustomer satisfaction through the highest level of service quality achievable
Job description
Sea Logistics VinLog Manager | United States | US2106020
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Miami is looking for a new Sea Logistics VinLog Manager to join our Sea Logistics team.
YOUR ROLE
To Represent K+N in the local community that embraces both internal & external Sea Logistics Customer's. The Sea Logistics Customer Care Location Manager is responsible for implementing and managing the Customer Care strategy on a local level as well as continuously optimizing the level of customer service to provide customer excellence. In addition, the Individual will be responsible for managing the Customer Care Location Team in developing customer relationships, on-boarding of new Customers and addressing any and all Customer complaints in a timely & satisfactory manner. The overall goal is Customer growth, satisfaction and retention.
YOUR RESPONSIBILITIES
• Provideleadership, direction and monitor the Performance of the local Customer Careteam and local Sea Logistics Field Sales team
• Overseestaffing and selection decisions, allocate resources and manages projectassignments, as necessary
• Closecooperation with Branch & Area management as well as Sea Logisticsoperations (Operational Care Center) for an enhanced customerexperience
• ProfitMaximization - avoid additional costs & expenses due to internal servicefailure
• FinancialExcellence & Development
• Pro-activelyparticipate in customer visits / meetings as needed and in conjunction withlocal/Area sales personnel
• ManageCustomer retention & focus on prospecting for new Business
• Stay up to date with Market Knowledge & provide continuous updates to the Team
• BusinessDevelopment & Strategy setting to increase Market share
• Supporting Sales in turning opportunitiesinto Business Partners
• Continuousimprovement of processes and controls aiming for consistent customer satisfaction
• Enhancecustomer satisfaction through the highest level of service quality achievable
YOUR SKILLS AND EXPERIENCES
• 1+ years' Sea Logistics
• 2+ years' Leadership Experience
• 2+ years; Industry: experience
• PeopleLeadership, Collaboration & Empowerment Skills
• CustomerRelationship & Satisfaction Management
• Financialacumen & analytical skills
GOOD REASON TO JOIN
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-[recruiter's job code]
ABOUT KUEHNE+NAGEL
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
US Talent Acquisition
1+ years' Sea Logistics
2+ years' Leadership Experience
2+ years; Industry: experience
PeopleLeadership, Collaboration & Empowerment Skills
CustomerRelationship & Satisfaction Management
Financialacumen & analytical skills
Benefits
Bring your skills to an industry that offers stability and international career growth
We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment
Responsibilities
To Represent K+N in the local community that embraces both internal & external Sea Logistics Customer's
The Sea Logistics Customer Care Location Manager is responsible for implementing and managing the Customer Care strategy on a local level as well as continuously optimizing the level of customer service to provide customer excellence
In addition, the Individual will be responsible for managing the Customer Care Location Team in developing customer relationships, on-boarding of new Customers and addressing any and all Customer complaints in a timely & satisfactory manner
The overall goal is Customer growth, satisfaction and retention
Provideleadership, direction and monitor the Performance of the local Customer Careteam and local Sea Logistics Field Sales team
Overseestaffing and selection decisions, allocate resources and manages projectassignments, as necessary
Closecooperation with Branch & Area management as well as Sea Logisticsoperations (Operational Care Center) for an enhanced customerexperience
ProfitMaximization - avoid additional costs & expenses due to internal servicefailure
FinancialExcellence & Development
Pro-activelyparticipate in customer visits / meetings as needed and in conjunction withlocal/Area sales personnel
ManageCustomer retention & focus on prospecting for new Business
Stay up to date with Market Knowledge & provide continuous updates to the Team
BusinessDevelopment & Strategy setting to increase Market share
Supporting Sales in turning opportunitiesinto Business Partners
Continuousimprovement of processes and controls aiming for consistent customer satisfaction
Enhancecustomer satisfaction through the highest level of service quality achievable
Job description
Sea Logistics VinLog Manager | United States | US2106020
Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Miami is looking for a new Sea Logistics VinLog Manager to join our Sea Logistics team.
YOUR ROLE
To Represent K+N in the local community that embraces both internal & external Sea Logistics Customer's. The Sea Logistics Customer Care Location Manager is responsible for implementing and managing the Customer Care strategy on a local level as well as continuously optimizing the level of customer service to provide customer excellence. In addition, the Individual will be responsible for managing the Customer Care Location Team in developing customer relationships, on-boarding of new Customers and addressing any and all Customer complaints in a timely & satisfactory manner. The overall goal is Customer growth, satisfaction and retention.
YOUR RESPONSIBILITIES
• Provideleadership, direction and monitor the Performance of the local Customer Careteam and local Sea Logistics Field Sales team
• Overseestaffing and selection decisions, allocate resources and manages projectassignments, as necessary
• Closecooperation with Branch & Area management as well as Sea Logisticsoperations (Operational Care Center) for an enhanced customerexperience
• ProfitMaximization - avoid additional costs & expenses due to internal servicefailure
• FinancialExcellence & Development
• Pro-activelyparticipate in customer visits / meetings as needed and in conjunction withlocal/Area sales personnel
• ManageCustomer retention & focus on prospecting for new Business
• Stay up to date with Market Knowledge & provide continuous updates to the Team
• BusinessDevelopment & Strategy setting to increase Market share
• Supporting Sales in turning opportunitiesinto Business Partners
• Continuousimprovement of processes and controls aiming for consistent customer satisfaction
• Enhancecustomer satisfaction through the highest level of service quality achievable
YOUR SKILLS AND EXPERIENCES
• 1+ years' Sea Logistics
• 2+ years' Leadership Experience
• 2+ years; Industry: experience
• PeopleLeadership, Collaboration & Empowerment Skills
• CustomerRelationship & Satisfaction Management
• Financialacumen & analytical skills
GOOD REASON TO JOIN
There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-[recruiter's job code]
ABOUT KUEHNE+NAGEL
With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
US Talent Acquisition
💡 Quick Summary
Seeking a career-building opportunity? The Sea Logistics VinLog Manager position is now open for candidates interested in the Warehouse / Logistics Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Warehouse / Logistics Jobs is a plus.