Security

RVH is actively seeking qualified Security Officers to join our team. The Security Officer role is multifaceted and critical to maintaining safety and security within the organization. Here’s a breakdown of the key responsibilities and qualifications expected for this position:

Responsibilities:

Emergency Response and Leadership:

Act as the first responder to emergency situations, taking charge of the scene and coordinating responses

Handle potentially violent situations involving clients (over 4000 per year) and maintain control of the situation

Lead the organization’s response to workplace violence and harassment incidents, collaborating with Occupational Health and Human Resources

Risk Management and Documentation:

Mitigate risks through thorough documentation and investigation of incidents

Monitor access control, CCTV, and alarms to ensure the security of the facility

Manage asset control and oversee the Lost & Found services

Program Development and Training:

Contribute to the development and implementation of the Workplace Violence & Harassment Program

Provide education and training to staff on security protocols and emergency procedures

Physical Intervention and Security Systems:

Facilitate physical intervention strategies in violent situations when necessary

Maintain and operate security systems effectively

Other Duties:

Manage heliport response and maintenance, ensuring readiness for medical emergencies

Act as an ambassador for RVH by upholding a professional and approachable demeanor

Qualifications:

Education: Minimum Grade 12 education required; Mandatory Post Secondary Education in Police Foundations, Protection, Safety & Investigation, Community Justice or a Degree in a related field

Certification: Must maintain a valid Security Guard License

Experience: Previous experience dealing with the public, security systems, and ideally within a healthcare infrastructure is an asset

Skills and Attributes:

Professional appearance with strong communication skills and the ability to engage effectively in a variety of settings

Ability to demonstrate leadership in emergency planning and response

Proficiency in verbal de-escalation techniques; certification in Non-Violent Crisis Intervention is advantageous

Ideal Candidate for the position:

The ideal candidate will be capable of ensuring a safe environment for staff, patients, and visitors at RVH

They should be proactive in risk mitigation and adept at handling both emergency situations and day-to-day security operations.

Strong interpersonal skills and the ability to maintain composure in high-stress situations are crucial.

This role not only requires technical skills in security and emergency response but also demands a high level of professionalism, empathy, and the ability to act decisively in challenging circumstances.