Job Description
Introduction:
We are seeking people with customer service skills to joinour Security team, for the Elbow River Casino. You will be responsible forproviding excellent customer service, while ensuring safety, security, andmaintaining a fun atmosphere for our guests.
Responsibilities:
· Supervise and oversee thesecurity operations of the casino
· Implementing, coaching, and when deemed necessary to take disciplinary actionsregarding Elbow River Casino’s Policies & Procedures, and SecurityProtocols.
· Conduct regular security assessments to identify vulnerability and recommendimprovements.
· Providing exceptional customer service and people skills
· Responding to emergencies or disturbances in the building
· Maintain accurate reports (shiftily, and for any incidents that you mayencounter during your shift)
· Handle customer complaints and concerns with grace and professionalism
· Train and educatesecurity staff on proper procedures and protocols
· Investigate incidents, accidents, or suspicious activities and prepare detailedreports
. · Other duties as assigned
Qualifications:
· Professional Demeanor
· Excellent communicationskills
· Confidence in handling challenging situations
· Strong interest insecurity
· Enjoy working in a team-oriented environment
. · Strong leadership skillswith the ability to effectively manage a team
· Attention to detail and strong problem-solving abilities
· Proficient in surveillance methods and the use of CCTV system
Requirements:
· AGLC Gaming License
· Security Guard License
· Criminal Background Check
· AGLC Protect · AGLCPro Serve
· AGLC Anti-Money Laundering Certification Course
· AGLC Responsible Gambling phase 1
· AGLC Responsible Gambling phase 2
Salary
$18.00 per hour
We are seeking people with customer service skills to joinour Security team, for the Elbow River Casino. You will be responsible forproviding excellent customer service, while ensuring safety, security, andmaintaining a fun atmosphere for our guests.
Responsibilities:
· Supervise and oversee thesecurity operations of the casino
· Implementing, coaching, and when deemed necessary to take disciplinary actionsregarding Elbow River Casino’s Policies & Procedures, and SecurityProtocols.
· Conduct regular security assessments to identify vulnerability and recommendimprovements.
· Providing exceptional customer service and people skills
· Responding to emergencies or disturbances in the building
· Maintain accurate reports (shiftily, and for any incidents that you mayencounter during your shift)
· Handle customer complaints and concerns with grace and professionalism
· Train and educatesecurity staff on proper procedures and protocols
· Investigate incidents, accidents, or suspicious activities and prepare detailedreports
. · Other duties as assigned
Qualifications:
· Professional Demeanor
· Excellent communicationskills
· Confidence in handling challenging situations
· Strong interest insecurity
· Enjoy working in a team-oriented environment
. · Strong leadership skillswith the ability to effectively manage a team
· Attention to detail and strong problem-solving abilities
· Proficient in surveillance methods and the use of CCTV system
Requirements:
· AGLC Gaming License
· Security Guard License
· Criminal Background Check
· AGLC Protect · AGLCPro Serve
· AGLC Anti-Money Laundering Certification Course
· AGLC Responsible Gambling phase 1
· AGLC Responsible Gambling phase 2
Salary
$18.00 per hour
💡 Quick Summary
Seeking a career-building opportunity? The Security Guard Supervisor Position position is now open for candidates interested in the Security Guard Jobs sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Security Guard Jobs is a plus.
