Job Responsibilities
• Reviews financial reports and statements to determine how the department is performing against budget.
• Plans the department budget in line with the hotel targets and strategy.
• Participates in the revenue meetings and contribute towards achieving all revenue targets.
• Analyzes information, plans expenses against forecasted revenues so as to ensure that the departmental EBITDA percentage is achieved on a monthly basis.
• Manages and allocates resources to optimize cost in line with targets and conduct periodic reviews.
• Maintains good relationships with the vendors and actively involve them in new product development and quality assurance.
• Sources best products constantly and aim to improve quality by developing purchase specifications for products.

'*Conducts regular manager and departmental staff meetings to ensure an effective two-way communication process is followed.
• Attends all Mancom and other hotel meetings as and when required.
• Co-ordinates with the concerned department HOD to periodically review the equipment condition to check its efficiency and if a replacement is required.
• Walks through all areas regularly to note and immediately rectify operational flaws if any.
• Assists in liasion with Government Agencies.
• Identifies locations for placement of cameras, guards, scanners, illumination and conduct random inspection at the entry & exit points to check for appropriate documentation & compliance to security guidelines.
• Monitors activities at the main porch, valet parking, bomb check of cars.
• Incharge of the overall security of the hotel.
• Interacts with contract agencies for drafting, renewal of contracts and coordinate with Human Resources & Finance for the same.
• Forms crisis management teams for responding to emergencies.
• Plans for any VIP arrivals or large functions in terms of placement of manpower and equipment.
• Condcuts random checking to esnure the user IDs and passwords are not misused and the same is deleted for any staff that has moved out of the hotel.
• Reviews audit findings - Safety/Hygiene and TPAM (Taj Positive Assurance Model) and takes corrective measures to ensure full compliance.
• Ensures compliance to mandatory license (Fire /Police/Elevator).
• Prepares the internal audit checklists as per the IHCL Safety Guidelines.
• Adheres to all departmental legal compliances.

Job Requirements

NCC certificatied. Preferably with Marshal Arts and sports. Certification from Goa State Fire Force or from Government fire department.

Strategic Thinking

Analytical Approach

Coaching and Mentoring

Team Building & Orientation

Interpersonal Effectiveness

Result Orientation & Entrepreneurial Drive

Conflict resolution/ Managing Crisis

Decision Making

Mutual Respect

Empowerment

Planning & Prioritizing