Job description
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.

We are looking for a Security Officer to join us at our client site in Hatfield, Hertfordshire. In this position, you will patrol, stand guard, and monitor the area, taking immediate action if problematic situations arise. You must always be keenly aware of your surroundings and able to respond to any suspicious or unlawful behavio. You will need to be a car driver and have a full UK licence.

As a Security Officer you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience.

What do you get from us:
• The Role – 6 on, 3 off – 07.00am-19.00pm & 19.00pm-07.00am
• Pay – £12.00 per hour
• Lifestyle Benefits – Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
• Learning & Development – we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
• Health and Wellbeing – Life assurance scheme, access to mental health support specialists
• Access to an Online GP Service for you and your dependents
• Specific site benefits – Cycle parking

A typical day in the life as a Security Officer:
• Provide excellent customer service and be able to deal with situations in a calm and professional manner.
• Communicate professionally and confidently to all staff members across the site at all levels.
• Monitor your surroundings for any suspicious activity whilst covering the security access point for Eisai and patrol buildings within complex.
• Be able to report all HSSE issues and escalate when required.
• Adhere to all company procedures and Assignment Instructions / SOP
• Remain in compliance with the site, and HSSE regulations.
• Immediately respond to emergencies to provide necessary assistance to employees and visitors.
• Able to liaise with external agencies.
• Protect the company's assets relative to theft, assault, fire and other safety issues.
• Follow procedures for various initiatives, including fire prevention, property patrol, and accident investigations.
• Be able to act as an ****** to employees or visitors if required.
• What are we looking for?
We are looking for people who are passionate about helping others and keeping those around you both safe and secure.
• SIA Licence
• Deliver excellent customer service
• Basic IT Skills
• Demonstrate the ability to think and act quickly in emergencies or under pressure
• Highly able to communicate confidently and professionally verbally •
• Maintain a high standard of personal presentation
• Demonstrate reliability including the ability to deliver high standards of both punctuality and attendance in order to ensure team effectiveness and availability
• Able to demonstrate an ability to work as part of a team
• Deal calmly and confidently with all demands from the public
• An understanding of the principles of equality and diversity in relation to visitors' needs

Apply today and secure your future with Wilson James!

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, ****** orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability