Job Description
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Seekers for Applications Support
JPMorgan
Mumbai, Maharashtra
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22 hours agoFull–time
Key Responsibilities and Typical Duties include the following:
To manage and resolve day-to-day production issues, queries for a number of distributed applications supporting asset servicing, trade settlements , cash and forex processing.
• Incident and problem management
• To update key control systems according to procedure and in a timely manner (within JPM these include Alacrity/ConQuest/ServiceNow)
• To create and update run book documentation for the supported applications as required
• To participate in Critical Site Tests for supported applications
• Participates in post incident reviews for client impacting incidents.
Qualifications
Experience - Required:
• Experience supporting distributed applications
• Knowledge of Java, Shell scripting, Python and SQL
• Proficient in writing SQL queries as per business requirements
• Hands on experience in writing automation utilities using shell scripting/python
• Understanding of oracle AWR reports, indexing and execution plan
• Knowledge of scheduling tools Autosys/Control-M
Experience - Desirable:
• Knowledge of relevant businesses Asset servicing and Trade settlements
• Understanding of Swift messaging protocols MT564,MT566, MT54X & MT54Y
• Prior experience of working in BaNCS product for corporate action and trade settlement processing
• Exposure to monitoring (SLA/Flow/Milestone) & Visualization tools like Geneos, Grafana, splunk
• Exposure to application performance monitoring tools (AppDynamics/Dynatrace)
• Exposure to ServiceNow tool/Environment.
• Exposure to deploy, monitor and support cloud based applications
Other skills:
• Excellent proven problem-solving skills
• Logical, able to think outside the box
• Good interpersonal and customer-facing skills
• Strong written communication skills
• Flexible, co-operative and resilient
• Able to work effectively under pressure and frequently changing priorities
Additional Information:
• The mission-critical nature of these globally-used applications means that on occasion it will be necessary for the successful candidate to work extended hours at short notice to help see an incident through to resolution.
• To enable an effective response to off-hours incidents a call-out rotation is maintained across the wider team. The successful candidate will be expected to be part of this rotation
• Minimum 5 years of experience
• Understanding of the fundamentals of the financial services and operations industry
• Effectively leverages knowledge to understand and address typical customer issues
• Must have excellent organizational skills and verbal and written communication skills
• Must be able to meet deadlines and adjust productivity to support peak volumes
• Must be able to follow outlined
Seekers for Applications Support
JPMorgan
Mumbai, Maharashtra
Apply on Shine.com
22 hours agoFull–time
Key Responsibilities and Typical Duties include the following:
To manage and resolve day-to-day production issues, queries for a number of distributed applications supporting asset servicing, trade settlements , cash and forex processing.
• Incident and problem management
• To update key control systems according to procedure and in a timely manner (within JPM these include Alacrity/ConQuest/ServiceNow)
• To create and update run book documentation for the supported applications as required
• To participate in Critical Site Tests for supported applications
• Participates in post incident reviews for client impacting incidents.
Qualifications
Experience - Required:
• Experience supporting distributed applications
• Knowledge of Java, Shell scripting, Python and SQL
• Proficient in writing SQL queries as per business requirements
• Hands on experience in writing automation utilities using shell scripting/python
• Understanding of oracle AWR reports, indexing and execution plan
• Knowledge of scheduling tools Autosys/Control-M
Experience - Desirable:
• Knowledge of relevant businesses Asset servicing and Trade settlements
• Understanding of Swift messaging protocols MT564,MT566, MT54X & MT54Y
• Prior experience of working in BaNCS product for corporate action and trade settlement processing
• Exposure to monitoring (SLA/Flow/Milestone) & Visualization tools like Geneos, Grafana, splunk
• Exposure to application performance monitoring tools (AppDynamics/Dynatrace)
• Exposure to ServiceNow tool/Environment.
• Exposure to deploy, monitor and support cloud based applications
Other skills:
• Excellent proven problem-solving skills
• Logical, able to think outside the box
• Good interpersonal and customer-facing skills
• Strong written communication skills
• Flexible, co-operative and resilient
• Able to work effectively under pressure and frequently changing priorities
Additional Information:
• The mission-critical nature of these globally-used applications means that on occasion it will be necessary for the successful candidate to work extended hours at short notice to help see an incident through to resolution.
• To enable an effective response to off-hours incidents a call-out rotation is maintained across the wider team. The successful candidate will be expected to be part of this rotation
• Minimum 5 years of experience
• Understanding of the fundamentals of the financial services and operations industry
• Effectively leverages knowledge to understand and address typical customer issues
• Must have excellent organizational skills and verbal and written communication skills
• Must be able to meet deadlines and adjust productivity to support peak volumes
• Must be able to follow outlined
💡 Quick Summary
Seeking a career-building opportunity? The Seekers for Applications Support position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.