Selling Associate-Toronto Eaton Centre

Description

Who are we?

Victoria’s Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands — Victoria’s Secret and PINK — that share a common purpose of inspiring and uplifting our customers in every stage of their lives.

Our Mission

We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.

Position Overview: Selling Associate

The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.

What We Offer

40% Associate Discount

Free Mental Health (EAP) benefits for you and those who live with you

Free Product

Flexible Schedule

Competitive Pay

Key Responsibilities:

When assigned to the sales floor:

Drives store sales and growth by personally selling to customers

Proactively engages with customers, reads cues and responds effectively

Provides customers with the perfect bra fit by asking effective questions

Converting returns, offers and other promotions into larger sales

When assigned to the cash wrap:

Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale

Reinforces customer buying decisions at checkout and encourages purchase of additional items

Recovers cash wrap selling zone and “go-backs”

When assigned to processing and replenishment:

Processes merchandise to be floor ready and maintains back room and under stock to brand standards

Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase

Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process

When assigned to floorset activity:

Executes floorset proficiently

Understands and adheres to brand standards

Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment

All associate roles at Victoria’s Secret are responsible for:

Driving top line store sales results and growing the business through action and productivity

Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures

Taking initiative to recover and replenish merchandise, so it is available to sell

Understanding and adhering to visual merchandising brand standards

Assisting in housekeeping of sales floor and communicating maintenance issues

Keeping an awareness of, and building personal capability in, loss prevention

Reinforcing store strategy to reduce shrink

Supporting all activities related to providing a safe working environment

Understanding and demonstrating Company values

Building loyalty through our Rewards Program

This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks

Minimum Salary: $18.00

Maximum Salary: $21.00

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Qualifications

Exhibits an authentic desire to exceed the customer’s expectations

Proven ability to meet or exceed goals preferred

Demonstrates a sense of urgency

Has a healthy, competitive spirit, while maintaining a team focus

Is resilient and bounces back quickly from setbacks

Pursues opportunities to take on more responsibility

Seeks out coaching from leaders and peers to improve productivity; leads own learning

Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

We will accommodate applicants and associates with disabilities in the recruitment, selection and assessment process as appropriate and as required by applicable law. Please call 877-415-7170 or email applicantaccommodations@victoria.com if you require an accommodation.

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, ****** orientation, pregnancy, genetic information, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hire individuals authorized for employment in Canada.