Job Description
What we want to accomplish and why we need you?
Having reached over 500 million devices, and processing over 7 billion conversations till date, Haptik is one of the world's largest Conversational Commerce companies. We have built a robust set of technology tools that can enable any kind of conversational application, and are at the forefront of the paradigm shift of interaction from clicks to conversations. With a 400+ member strong team that includes some of the best minds in the industry, we’re truly poised to lead the Conversational Commerce revolution.
In 2026, we announced a major strategic partnership with Jio and are now a part of $65 billion internet conglomerate Reliance Jio Platforms.
To know more about the Life-at-Haptik, do check out this ~3.5 minutes video :Life at Haptik
You’re encouraged to apply only if you’re either based in one of these 2 cities (Delhi/Bangalore) or are open to relocating to one within 2 months of joining us.
What are Haptik's Core Company Values:
• Ownership: You ensure things get done, get done on time, and get done correctly.
• Perseverance: You are resilient against setbacks, sticking with things until you succeed.
• Agility: You are able to adapt to change without losing momentum and vision.
• Impact: You deliver the highest-quality work and nothing short of excellence gives you work fulfilment.
• Integrity: You are trustworthy and always do the right thing, no matter how easy or hard.
What does a typical day look like for a Senior Account Executive (India) ?
You will be hunting for new enterprise prospects who fall within the target segments for Haptik. You will create value by realizing the synergies into tangible business impact for enterprises by deploying AI applications. You should be someone who loves software and can communicate its impact with ease to customers of all kinds. You should be someone who cares deeply about clients and is a master of follow-through and sales closures. We expect the sales manager to nurture all inbound leads and identify the right opportunities where Haptik’s advanced conversational AI solutions can benefit the clients. Your ability to solution and identify the right product fit that addresses the client’s problem will differentiate you from the rest.
This position reports into the AVP Sales.
While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.
What responsibilities will you be trusted with for the Senior Account Executive (India):
• Manage and own all inbound leads that come via various channels.
• Evaluate sales opportunities and business case presentation for new and existing clients in India. Expand market penetration and grow the profits.
• Put Product / technical knowledge to commercial use and prepares estimates and tenders in accordance with sales and pricing policy.
• Drive high standards of customer service and satisfaction throughout all areas of the business.
• Identify new sales opportunities in newer markets and verticals and prospect clients via social, cold calling or other mechanisms.
• Prepare sales proposals, RFPs, agreements to ensure timely sales closures.
• Demonstrate high account management standards to ensure customer satisfaction.
• Responsible for working closely with product and sales teams to develop all collateral such as sales decks, one-pagers, technical documents, etc.
• Represent the company across industry events and conferences.
What skills, expertise and experience are we looking for?
• 5+ years experience in B2B Software Sales or related field.
• Bachelor’s Degree in any discipline, MBA a plus.
• Comfortable travelling across India for meetings.
• Excellent communication skills, both written and verbal.
• Creative, resourceful, detail-oriented, highly organized, hands-on.
• Strong problem solving and analytical skills.
• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
Having reached over 500 million devices, and processing over 7 billion conversations till date, Haptik is one of the world's largest Conversational Commerce companies. We have built a robust set of technology tools that can enable any kind of conversational application, and are at the forefront of the paradigm shift of interaction from clicks to conversations. With a 400+ member strong team that includes some of the best minds in the industry, we’re truly poised to lead the Conversational Commerce revolution.
In 2026, we announced a major strategic partnership with Jio and are now a part of $65 billion internet conglomerate Reliance Jio Platforms.
To know more about the Life-at-Haptik, do check out this ~3.5 minutes video :Life at Haptik
You’re encouraged to apply only if you’re either based in one of these 2 cities (Delhi/Bangalore) or are open to relocating to one within 2 months of joining us.
What are Haptik's Core Company Values:
• Ownership: You ensure things get done, get done on time, and get done correctly.
• Perseverance: You are resilient against setbacks, sticking with things until you succeed.
• Agility: You are able to adapt to change without losing momentum and vision.
• Impact: You deliver the highest-quality work and nothing short of excellence gives you work fulfilment.
• Integrity: You are trustworthy and always do the right thing, no matter how easy or hard.
What does a typical day look like for a Senior Account Executive (India) ?
You will be hunting for new enterprise prospects who fall within the target segments for Haptik. You will create value by realizing the synergies into tangible business impact for enterprises by deploying AI applications. You should be someone who loves software and can communicate its impact with ease to customers of all kinds. You should be someone who cares deeply about clients and is a master of follow-through and sales closures. We expect the sales manager to nurture all inbound leads and identify the right opportunities where Haptik’s advanced conversational AI solutions can benefit the clients. Your ability to solution and identify the right product fit that addresses the client’s problem will differentiate you from the rest.
This position reports into the AVP Sales.
While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.
What responsibilities will you be trusted with for the Senior Account Executive (India):
• Manage and own all inbound leads that come via various channels.
• Evaluate sales opportunities and business case presentation for new and existing clients in India. Expand market penetration and grow the profits.
• Put Product / technical knowledge to commercial use and prepares estimates and tenders in accordance with sales and pricing policy.
• Drive high standards of customer service and satisfaction throughout all areas of the business.
• Identify new sales opportunities in newer markets and verticals and prospect clients via social, cold calling or other mechanisms.
• Prepare sales proposals, RFPs, agreements to ensure timely sales closures.
• Demonstrate high account management standards to ensure customer satisfaction.
• Responsible for working closely with product and sales teams to develop all collateral such as sales decks, one-pagers, technical documents, etc.
• Represent the company across industry events and conferences.
What skills, expertise and experience are we looking for?
• 5+ years experience in B2B Software Sales or related field.
• Bachelor’s Degree in any discipline, MBA a plus.
• Comfortable travelling across India for meetings.
• Excellent communication skills, both written and verbal.
• Creative, resourceful, detail-oriented, highly organized, hands-on.
• Strong problem solving and analytical skills.
• Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment
💡 Quick Summary
Seeking a career-building opportunity? The Senior Account Executive |India position is now open for candidates interested in the MIS Executive sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
