Job Description
Senior Account Manager – Nuwizo Digital
Location: HSR Layout - Bangalore (On-Site)
Role Summary:
We are looking for a
Senior Account Manager
who will take
complete ownership of client relationships and delivery
. This role requires someone who can
manage clients confidently, ensure timely execution, and drive internal teams to deliver results without excuses.
Key Responsibilities: 1. Client Ownership (End-to-End)
• Act as the
primary point of contact
for assigned clients
• Handle onboarding, requirement understanding, and expectation setting
• Lead client calls, reviews, and escalation handling
• Communication & Relationship Management
• Provide
structured weekly/bi-weekly updates
• Maintain
professional, confident communication
(no overpromising)
• Build strong, long-term client relationships
• Delivery & Execution Management
• Coordinate with:
• Performance Marketing Team
• SEO Team
• Design & Development Team
• Ensure:
• Tasks are clearly assigned
• Deadlines are met
• No delays or miscommunication
• Reporting & Insights
• Prepare and share
clear, actionable reports
• Explain:
• Campaign performance
• Key insights
• Next steps
• Internal Coordination & Accountability
• Track all client deliverables
• Follow up with internal teams to ensure execution
• Maintain project tracking tools (ClickUp / Asana / etc.)
• Client Retention & Growth
• Ensure high client satisfaction
• Identify upsell/cross-sell opportunities
• Reduce churn through proactive communication
Requirements
• 3–6 years experience in:
• Digital marketing agency (preferred)
• OR client servicing/account management
• Strong understanding of:
• Google Ads
• SEO basics
• Social Media Marketing
• Excellent communication & presentation skills
• Ability to handle multiple clients simultaneously
• Strong problem-solving mindset
What We Expect (Non-Negotiable)
• Ownership mindset (no dependency behavior)
• Proactive communication (client should not chase)
• Calm under pressure
• No blame game between teams
KPIs
• Client retention rate
• On-time delivery
• Client satisfaction
• Upsell revenue
• Response time
Location: HSR Layout - Bangalore (On-Site)
Role Summary:
We are looking for a
Senior Account Manager
who will take
complete ownership of client relationships and delivery
. This role requires someone who can
manage clients confidently, ensure timely execution, and drive internal teams to deliver results without excuses.
Key Responsibilities: 1. Client Ownership (End-to-End)
• Act as the
primary point of contact
for assigned clients
• Handle onboarding, requirement understanding, and expectation setting
• Lead client calls, reviews, and escalation handling
• Communication & Relationship Management
• Provide
structured weekly/bi-weekly updates
• Maintain
professional, confident communication
(no overpromising)
• Build strong, long-term client relationships
• Delivery & Execution Management
• Coordinate with:
• Performance Marketing Team
• SEO Team
• Design & Development Team
• Ensure:
• Tasks are clearly assigned
• Deadlines are met
• No delays or miscommunication
• Reporting & Insights
• Prepare and share
clear, actionable reports
• Explain:
• Campaign performance
• Key insights
• Next steps
• Internal Coordination & Accountability
• Track all client deliverables
• Follow up with internal teams to ensure execution
• Maintain project tracking tools (ClickUp / Asana / etc.)
• Client Retention & Growth
• Ensure high client satisfaction
• Identify upsell/cross-sell opportunities
• Reduce churn through proactive communication
Requirements
• 3–6 years experience in:
• Digital marketing agency (preferred)
• OR client servicing/account management
• Strong understanding of:
• Google Ads
• SEO basics
• Social Media Marketing
• Excellent communication & presentation skills
• Ability to handle multiple clients simultaneously
• Strong problem-solving mindset
What We Expect (Non-Negotiable)
• Ownership mindset (no dependency behavior)
• Proactive communication (client should not chase)
• Calm under pressure
• No blame game between teams
KPIs
• Client retention rate
• On-time delivery
• Client satisfaction
• Upsell revenue
• Response time
💡 Quick Summary
Seeking a career-building opportunity? The Senior Account Manager (Digital Marketing) position is now open for candidates interested in the Finance sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Finance is a plus.
