Job Description
Who are we?
Debt collection is one of the most unglamorous and misunderstood industries, which is also seen as unethical, outdated, and unreliable. Want to understand what that means? Tell your folks that you’re joining a collections company and watch their reaction. That’s the perception we aim to change!
At DPDzero, we’re a young team of super-enthusiastic, tech-obsessed builders on a mission to redefine the industry and make ethical, AI-driven debt collections the standard going forward. We’re not just tweaking the industry, we’re taking it from human-led to AI-first.
About DPDzero
DPDzero is an AI-powered, full-stack collections platform transforming how banks and NBFCs manage loan delinquencies. Started in 2026, we’ve grown 20X in just 24 months—partnering with some of India’s largest lenders including RBL Bank, IndusInd Bank, Unity Small Finance Bank, Moneyview, Tata Capital, and more.
We’re not building a tool—we’re fixing one of the biggest and most ignored problems in banking: debt collections. With our AI agents, data science algorithms, and zero-ops platform, we’re rewriting how collections are done—faster, cheaper, and 10X more ethical than what’s existing today.
We don’t want to change the collections industry. We want to own it.
Your mission at DPDzero:
Own and grow strategic BFSI relationships to make DPDzero the default collections partner across North and East India. Drive impact, build trust, and lead the shift to AI-first collections.
About the Role:
We’re looking for a high-performance Account Manager to take charge of our most strategic relationships - banks, NBFCs, and fintechs across North and East India. This role isn’t about servicing accounts. It’s about owning them. You’ll be responsible for driving revenue growth, building CXO-level trust, and unlocking long-term partnerships.
What You’ll Own:
• End-to-end relationship management for 8–10 BFSI logos
• Grow existing accounts through allocation expansion, use case penetration, and multi-product adoption
• Own gross profit targets per account—optimize both revenue and cost
• Lead quarterly business reviews with CXOs
• Collaborate with Customer Success, Product, and Digital Ops to deliver results
• Ensure MSA compliance, renewals, and negotiation of new commercial terms
What We’re Looking For:
• 5-8 years of experience in account management, preferably in fintech, SaaS, or BFSI
• Strong understanding of enterprise sales and account farming
• Proven ability to grow accounts from ₹50L to ₹5Cr+
• Excellent communication and stakeholder management, especially with CXOs
• Ability to drive internal cross-functional collaboration
• Comfortable working in a high-speed, high-ownership environment
Why Join DPDzero?
• Manage accounts that can individually drive ₹5Cr+ revenue
• Work directly with the founders and leadership team
• Shape the future of AI-driven collections in India
• Be part of a mission-driven company that’s redefining ethical debt collections
If this feels like the challenge you’ve been waiting for, let’s build something legendary together.
Debt collection is one of the most unglamorous and misunderstood industries, which is also seen as unethical, outdated, and unreliable. Want to understand what that means? Tell your folks that you’re joining a collections company and watch their reaction. That’s the perception we aim to change!
At DPDzero, we’re a young team of super-enthusiastic, tech-obsessed builders on a mission to redefine the industry and make ethical, AI-driven debt collections the standard going forward. We’re not just tweaking the industry, we’re taking it from human-led to AI-first.
About DPDzero
DPDzero is an AI-powered, full-stack collections platform transforming how banks and NBFCs manage loan delinquencies. Started in 2026, we’ve grown 20X in just 24 months—partnering with some of India’s largest lenders including RBL Bank, IndusInd Bank, Unity Small Finance Bank, Moneyview, Tata Capital, and more.
We’re not building a tool—we’re fixing one of the biggest and most ignored problems in banking: debt collections. With our AI agents, data science algorithms, and zero-ops platform, we’re rewriting how collections are done—faster, cheaper, and 10X more ethical than what’s existing today.
We don’t want to change the collections industry. We want to own it.
Your mission at DPDzero:
Own and grow strategic BFSI relationships to make DPDzero the default collections partner across North and East India. Drive impact, build trust, and lead the shift to AI-first collections.
About the Role:
We’re looking for a high-performance Account Manager to take charge of our most strategic relationships - banks, NBFCs, and fintechs across North and East India. This role isn’t about servicing accounts. It’s about owning them. You’ll be responsible for driving revenue growth, building CXO-level trust, and unlocking long-term partnerships.
What You’ll Own:
• End-to-end relationship management for 8–10 BFSI logos
• Grow existing accounts through allocation expansion, use case penetration, and multi-product adoption
• Own gross profit targets per account—optimize both revenue and cost
• Lead quarterly business reviews with CXOs
• Collaborate with Customer Success, Product, and Digital Ops to deliver results
• Ensure MSA compliance, renewals, and negotiation of new commercial terms
What We’re Looking For:
• 5-8 years of experience in account management, preferably in fintech, SaaS, or BFSI
• Strong understanding of enterprise sales and account farming
• Proven ability to grow accounts from ₹50L to ₹5Cr+
• Excellent communication and stakeholder management, especially with CXOs
• Ability to drive internal cross-functional collaboration
• Comfortable working in a high-speed, high-ownership environment
Why Join DPDzero?
• Manage accounts that can individually drive ₹5Cr+ revenue
• Work directly with the founders and leadership team
• Shape the future of AI-driven collections in India
• Be part of a mission-driven company that’s redefining ethical debt collections
If this feels like the challenge you’ve been waiting for, let’s build something legendary together.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Account Manager position is now open for candidates interested in the Bank Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
