Job Description
Job description
Senior Administration Officer
Aged Care Services | Aged Care
Closing date: 18/12/2026
When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning, and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.
About the role
We have 1 Full-time opportunity available for a Senior Administration Officer to join our Maddington team on a permanent basis. Reporting to the Business Manager, you'll play a key role in ensuring the success of our operations, with the Administration Officer position directly reporting into the Senior role.
The position is responsible for leading the administration team to provide excellent customer service and administrative support within the facility. This will include a range of tasks, from general data entry, record maintenance and coordinating meetings, to coaching the wider administrative team to provide a welcoming first point of contact for queries from residents and their families.
About you
The right candidate will possess the ability to work collaboratively within a multidisciplinary team, backed by your outstanding Microsoft Office skills and experience. Your solutions-focused mindset, coupled with your exceptional problem-solving skills, will empower you to overcome any challenges that come your way. Your commitment to accuracy attention to detail, combined with your ability to efficiently carry out precise data entry, will ensure the seamless operation of the team. In addition, you will also have:
Certificate IV in Business Administration desired
In-depth experience in a similar role, ideally within a service-focused environment
Excellent customer service manner
Well-developed interpersonal skills
Knowledge of Accreditation Quality Standards is desirable
Microsoft Office expertise at an intermediate level
National Police Clearance (obtained within the last 6 months)
About the benefits
You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.
As a valued team member, you’ll also enjoy access to:
Not for profit Salary Packaging options up to $18,000!
Childcare discounts for your little ones
Options to purchase additional leave
Career Pathways, Professional Development and Training
Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations
To Apply
Click “Apply Now” to visit our website and apply. Applications close on 18th December 2026 but don't wait—apply early, as the recruitment process may begin before the closing date. Please note all applications must be received via the online portal to be considered.
MercyCare values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process reach out to us at [email protected] as we would love to hear from you.
At MercyCare, every person matters.
With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.
We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.
Senior Administration Officer
Aged Care Services | Aged Care
Closing date: 18/12/2026
When you join MercyCare, you join something bigger. A community of staff that make a difference at the heart of the community. As a leading Western Australian not-for-profit provider of aged care, family, community, early learning, and disability services we support people throughout life’s journey. We invest in our people by building rewarding careers, offering training and development opportunities and a values-driven culture where our people can belong and thrive.
About the role
We have 1 Full-time opportunity available for a Senior Administration Officer to join our Maddington team on a permanent basis. Reporting to the Business Manager, you'll play a key role in ensuring the success of our operations, with the Administration Officer position directly reporting into the Senior role.
The position is responsible for leading the administration team to provide excellent customer service and administrative support within the facility. This will include a range of tasks, from general data entry, record maintenance and coordinating meetings, to coaching the wider administrative team to provide a welcoming first point of contact for queries from residents and their families.
About you
The right candidate will possess the ability to work collaboratively within a multidisciplinary team, backed by your outstanding Microsoft Office skills and experience. Your solutions-focused mindset, coupled with your exceptional problem-solving skills, will empower you to overcome any challenges that come your way. Your commitment to accuracy attention to detail, combined with your ability to efficiently carry out precise data entry, will ensure the seamless operation of the team. In addition, you will also have:
Certificate IV in Business Administration desired
In-depth experience in a similar role, ideally within a service-focused environment
Excellent customer service manner
Well-developed interpersonal skills
Knowledge of Accreditation Quality Standards is desirable
Microsoft Office expertise at an intermediate level
National Police Clearance (obtained within the last 6 months)
About the benefits
You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.
As a valued team member, you’ll also enjoy access to:
Not for profit Salary Packaging options up to $18,000!
Childcare discounts for your little ones
Options to purchase additional leave
Career Pathways, Professional Development and Training
Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations
To Apply
Click “Apply Now” to visit our website and apply. Applications close on 18th December 2026 but don't wait—apply early, as the recruitment process may begin before the closing date. Please note all applications must be received via the online portal to be considered.
MercyCare values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process reach out to us at [email protected] as we would love to hear from you.
At MercyCare, every person matters.
With our 175-year legacy extending back to the Sisters of Mercy, today we stand proud to make a positive difference in our local communities. We live by our values – respect, integrity, compassion, justice, excellence, and courage.
We are committed to safeguarding and protecting children, young people and the vulnerable. We invite applications from people from all walks of life, including Aboriginal and Torres Strait Islander people, and those from diverse ages, cultures, faiths, abilities, gender and sexuality.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Administration Officer position is now open for candidates interested in the Back Office Jobs sector. This role in Western Australia offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
