Job Description
DBS Bank
Senior Officer, Specialist, Fraud Operations, Consumer Banking
DBS Bank • Mumbai, Maharashtra • via LinkedIn
21 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on SimplyHired
Apply on Jobrapido.com
Apply on Recruit.net
Job description
Business Function
Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.
Job Purpose:-
With growing number of transactions in cards and digital platform hiring resources who will be responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers transactions / accounts and they will monitor system alerts daily and take necessary action to protect customers and the bank.
Key Accountabilities:-
• Responsible for developing and implementing action plans for detecting fraudulent activities
• Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process
• Timely review of Fraud and Authorization rules/parameters in respective systems based on Analysis of new fraud trends
• Ensure compliance with all laid down policies and procedures for smooth operations of unit
• Initiatives to enhance approval rates
Job Duties & responsibilities:-
• Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process
• To ensure investigation is completed & closure report is issued within TAT from the date when case is referred
• Implementation of fraud rules in systems based on Analysis of new fraud trends
• Monitor real time queues and identify high risk transactions within acceptable turnaround time
• Recommend anti-fraud processes for changing transaction patterns and trends
• Process and approve authorization requests
• Handle enquiries and complaints from Merchants and Cardholders; undertake investigative and follow-up action to ensure that complaints are properly resolved
• Educate Merchants on the correct card acceptance and authorization procedures
• Attend to and process Lost/Stolen Card reports from Cardholders
• Carry out fraud monitoring and take pro-active follow-up actions to mitigate fraud losses
• Consistently adopt group Investigation Standards & procedures
• Contact cardholders to verify transaction
• Ensure submission of pertinent information / reports on confirmed fraud transactions
• Monitor personal and team performance and identify ways to improve team performance and service standards
• Willing to work in shifts (24/7) based on team requirements
• Actively review and streamline operation processes
• Pro-actively display teamwork and co-operation with each other in a harmonious manner to achieve excellent service quality and standards
• Check & maintain necessary MIS data, reports, files, records or movements
• Provide necessary administrative support in the processing of authorization- related tasks
• Provide timely updates to BU/SU/Team Lead
Required Experience:-
• Associate – 4-6 years, Analyst – 2-4 years, in similar profile
• Proficient in English with good interpersonal and communication skills
• Willing to do shift duties (24/7 set up)
Education / Preferred Qualifications:-Commerce Graduate
Core Competencies:-
Fraud Detection Skills, Risk Management, Communication Skills, Problem Solving Skills etc.
Technical Competencies:-
Investigation, Data Analytics etc.
Work Relationship:-
• Support and maintain good working relationship with below units in timely investigations to process customer’s fraudulent transactions claims
• Internal workstreams like CBG Business Unit/ Product/ CCTR/ Operations etc
• External workstreams like Intellect/ Verinite/ M2P vendor etc
DBS India - Culture & Behaviors:-
• Drive Performance Through Value Based Propositions
• Ensure Customer Focus by Delighting Customers & Reduce Complaints
• Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
• Enhance Knowledge Base, Build Skill Sets & Develop Competencies
• Invest in Team Building & Motivation through Ideation & Innovation
• Execute at Speed While Maintaining Error Free Operations
• Develop a Passion for Performance to Grow Talent Pool
• Maintain the Highest Standards of Honesty and Integrity
Primary Location
India-Maharashtra-Mumbai
Job
Compliance
Schedule
Regular
Job Type
Full-time
Job Posting
Jul 1, 2026, 12:20:33 PM
Report this listing
DBS Bank
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Deutsche Bank
Senior Analyst in Americas Regional Reporting, AYST
Deutsche Bank • Mumbai, Maharashtra • via LinkedIn
10 hours ago
Full–time
Apply on LinkedIn
Job description
Position Overview
In Scope of Position based Promotions (INTERNAL only)
Job Title: Senior Analyst in Americas Regional Reporting , AYST
Location: Mumbai, India
Role Description
The role involves providing MIS and advanced analytics of IB businesses, partner with stakeholder on various analytics. Role involves decision support, Management reporting, Planning & performance management. Working on various analytics for Senior Management.
Business Description
• America’s team is a one of the key regional verticals within the Global Reporting India Team. The team is responsible for various senior management reporting/presentations involving insightful financial analysis with observations/commentaries.
• The role involves providing Revenue and Cost related MIS and advanced analytics of DB Group (IB, CB, AM and PB), partner with onshore Group Finance team, business managers and Regional CFO teams. Position entails decision support, management reporting, planning & forecasting for DB Group, deep dives and support for the Americas Finance team on a day-to-day basis.
What We’ll Offer You
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your Key Responsibilities
• Support P&L analytics for Americas finance team on weekly and monthly basis
• Presentations for senior management on revenue analytics which helps in driving key decision-making process
• Cost Deep dives for tracking and monitoring the cost targets
• Automation of reports on platforms like Tableau, Python, Advanced excel macros as well as exploring AI tools for insightful commentaries
• Support annual planning and monthly forecasting process
• Extensive analytical support for senior management deliverables like Business Reviews, ExCo Decks, Performance Review Meetings deliverables
• Responsibilities will also encompass other recurring as well as ad-hoc project related analysis work
• Work in close coordination with Mumbai as well as onshore team
Your Skills And Experience
• Engineer with minor in Finance from reputed institutions, CA/MBA in Finance with 2-4 years of experience
• Strong financial analysis skills and proven experience in automation of reporting using ETL tools, Python, Tableau, advanced excel macros and AI tools
• Very strong analytical skill and ability to think laterally
• Proactive, diligent and able to partner with other teams to resolve issues where necessary
• Be able to work with multiple data sources and having confidence in figures and presentation
• Strong interpersonal and excellent verbal and written communication skills
• Attention to detail and strong project management skills
• Highly motivated individual who can work in tight deadlines and without supervisions
• Flexible mindset to work in a challenging and rapidly changing business environment
How We’ll Support You
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
About Us And Our Teams
Please visit our company website for further information:
https://www.db.com/company/company.htm
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Senior Officer, Specialist, Fraud Operations, Consumer Banking
DBS Bank • Mumbai, Maharashtra • via LinkedIn
21 hours ago
Full–time
No Degree Mentioned
Apply on LinkedIn
Apply on SimplyHired
Apply on Jobrapido.com
Apply on Recruit.net
Job description
Business Function
Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.
Job Purpose:-
With growing number of transactions in cards and digital platform hiring resources who will be responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers transactions / accounts and they will monitor system alerts daily and take necessary action to protect customers and the bank.
Key Accountabilities:-
• Responsible for developing and implementing action plans for detecting fraudulent activities
• Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process
• Timely review of Fraud and Authorization rules/parameters in respective systems based on Analysis of new fraud trends
• Ensure compliance with all laid down policies and procedures for smooth operations of unit
• Initiatives to enhance approval rates
Job Duties & responsibilities:-
• Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process
• To ensure investigation is completed & closure report is issued within TAT from the date when case is referred
• Implementation of fraud rules in systems based on Analysis of new fraud trends
• Monitor real time queues and identify high risk transactions within acceptable turnaround time
• Recommend anti-fraud processes for changing transaction patterns and trends
• Process and approve authorization requests
• Handle enquiries and complaints from Merchants and Cardholders; undertake investigative and follow-up action to ensure that complaints are properly resolved
• Educate Merchants on the correct card acceptance and authorization procedures
• Attend to and process Lost/Stolen Card reports from Cardholders
• Carry out fraud monitoring and take pro-active follow-up actions to mitigate fraud losses
• Consistently adopt group Investigation Standards & procedures
• Contact cardholders to verify transaction
• Ensure submission of pertinent information / reports on confirmed fraud transactions
• Monitor personal and team performance and identify ways to improve team performance and service standards
• Willing to work in shifts (24/7) based on team requirements
• Actively review and streamline operation processes
• Pro-actively display teamwork and co-operation with each other in a harmonious manner to achieve excellent service quality and standards
• Check & maintain necessary MIS data, reports, files, records or movements
• Provide necessary administrative support in the processing of authorization- related tasks
• Provide timely updates to BU/SU/Team Lead
Required Experience:-
• Associate – 4-6 years, Analyst – 2-4 years, in similar profile
• Proficient in English with good interpersonal and communication skills
• Willing to do shift duties (24/7 set up)
Education / Preferred Qualifications:-Commerce Graduate
Core Competencies:-
Fraud Detection Skills, Risk Management, Communication Skills, Problem Solving Skills etc.
Technical Competencies:-
Investigation, Data Analytics etc.
Work Relationship:-
• Support and maintain good working relationship with below units in timely investigations to process customer’s fraudulent transactions claims
• Internal workstreams like CBG Business Unit/ Product/ CCTR/ Operations etc
• External workstreams like Intellect/ Verinite/ M2P vendor etc
DBS India - Culture & Behaviors:-
• Drive Performance Through Value Based Propositions
• Ensure Customer Focus by Delighting Customers & Reduce Complaints
• Build Pride and Passion to Protect, Maintain and Enhance DBS’ Reputation
• Enhance Knowledge Base, Build Skill Sets & Develop Competencies
• Invest in Team Building & Motivation through Ideation & Innovation
• Execute at Speed While Maintaining Error Free Operations
• Develop a Passion for Performance to Grow Talent Pool
• Maintain the Highest Standards of Honesty and Integrity
Primary Location
India-Maharashtra-Mumbai
Job
Compliance
Schedule
Regular
Job Type
Full-time
Job Posting
Jul 1, 2026, 12:20:33 PM
Report this listing
DBS Bank
AmbitionBox
3.8/5
2.2K reviews
Glassdoor
3.+/5
+.4K reviews
Indeed
3.8/5
658 reviews
dbs.com
More jobs at DBS Bank
See web results for DBS Bank
Deutsche Bank
Senior Analyst in Americas Regional Reporting, AYST
Deutsche Bank • Mumbai, Maharashtra • via LinkedIn
10 hours ago
Full–time
Apply on LinkedIn
Job description
Position Overview
In Scope of Position based Promotions (INTERNAL only)
Job Title: Senior Analyst in Americas Regional Reporting , AYST
Location: Mumbai, India
Role Description
The role involves providing MIS and advanced analytics of IB businesses, partner with stakeholder on various analytics. Role involves decision support, Management reporting, Planning & performance management. Working on various analytics for Senior Management.
Business Description
• America’s team is a one of the key regional verticals within the Global Reporting India Team. The team is responsible for various senior management reporting/presentations involving insightful financial analysis with observations/commentaries.
• The role involves providing Revenue and Cost related MIS and advanced analytics of DB Group (IB, CB, AM and PB), partner with onshore Group Finance team, business managers and Regional CFO teams. Position entails decision support, management reporting, planning & forecasting for DB Group, deep dives and support for the Americas Finance team on a day-to-day basis.
What We’ll Offer You
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your Key Responsibilities
• Support P&L analytics for Americas finance team on weekly and monthly basis
• Presentations for senior management on revenue analytics which helps in driving key decision-making process
• Cost Deep dives for tracking and monitoring the cost targets
• Automation of reports on platforms like Tableau, Python, Advanced excel macros as well as exploring AI tools for insightful commentaries
• Support annual planning and monthly forecasting process
• Extensive analytical support for senior management deliverables like Business Reviews, ExCo Decks, Performance Review Meetings deliverables
• Responsibilities will also encompass other recurring as well as ad-hoc project related analysis work
• Work in close coordination with Mumbai as well as onshore team
Your Skills And Experience
• Engineer with minor in Finance from reputed institutions, CA/MBA in Finance with 2-4 years of experience
• Strong financial analysis skills and proven experience in automation of reporting using ETL tools, Python, Tableau, advanced excel macros and AI tools
• Very strong analytical skill and ability to think laterally
• Proactive, diligent and able to partner with other teams to resolve issues where necessary
• Be able to work with multiple data sources and having confidence in figures and presentation
• Strong interpersonal and excellent verbal and written communication skills
• Attention to detail and strong project management skills
• Highly motivated individual who can work in tight deadlines and without supervisions
• Flexible mindset to work in a challenging and rapidly changing business environment
How We’ll Support You
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
About Us And Our Teams
Please visit our company website for further information:
https://www.db.com/company/company.htm
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Analyst in Americas Regional Reporting, AYST position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
