Senior Application Development Analyst

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 8+0,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.

As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system.

With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups.

Our Core Values
Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities.

As the Senior Application Development Analyst with Trans Mountain, you will have the opportunity to work with an innovative and creative group of industry experts supporting the operation of the Trans Mountain Pipeline System. This position is based in our Calgary Head Office and reports to the Enterprise Application Support Lead.

The Senior Application Development Analyst responsibility is to improve the capability, effectiveness and efficiency of business processes through the provision of information systems that provide automated functionality and process engineering to allow for the adoption and streamlining of information systems and business processes. To ensure success of IT projects by eliciting requirements, providing subject matter expertise, advising on integrations with other operational areas and contributing to documentation, process engineering and implementation tasks. To ensure information systems continue to function and add value through project hand-off, knowledge transfers and documentation.

Key Responsibilities
Provides support for the continuing operations of applications systems, including troubleshooting and resolving of system issues, and managing the impact of infrastructure and system-related upgrades; Utilizes and advances IT tools and processes regarding Incident management, Request management, Change management and Knowledge management (Service Now).
Works collaboratively with the business to understand requirements and determine, develop, implement and enhance technical solutions to meet business requirements. Solutions may be in-house developed, purchased packages or cloud-based systems; Ensure a smooth transition to operations for new systems.
Bridge/liaise between IT, the business areas, and the vendor for the operational support of SaaS systems; develop a strong understanding of the business across a wide and diverse range of business domains.
Understands and uses corporate standards, processes and procedures; Participates in the development of best practices, governance, and procedures related to the Trans Mountain IT environment; Understands the company technology infrastructure and works within that infrastructure when deploying information systems.
Clearly documents system solutions, system architecture and business processes.
Advise, lead, contribute and collaborate on project development and rollout activities including requirements gathering and process documentation, data migration and system development/configuration, offer subject matter expertise and insight, assist in training/OCM activities and support handover.
Identify risk areas amongst the business and develop strategies and/or solutions to mitigate.

Qualifications and Professional Experience
University Degree in Computer Science, related Engineering field or a related field.
Minimum of 10 years of work experience in Application Development & Support.
Knowledge and experience with application systems analysis, architecture, design, and development.
Knowledge and experience with operational support of application systems using development and maintenance best practices.
Web server and web application development and support (IIS, ASP, ASP.NET), .NET Programming (Visual Studio and C#).
Knowledge of relational databases and SQL (SQL Server) for the purposes of data analysis and application development.
Knowledge and experience with Windows based systems, servers and environments utilizing Windows, n tier, and web.
Experience with implementing and upgrading vendor applications, including cloud systems.
Business analysis experience – understanding the business domain, drawing out requirements, communicating, managing expectations and documentation:
SaaS Vendor management in managing vendor SLAs, upgrades and incident resolution.
Knowledge of pipeline business fundamentals across core operational areas.
Ability to build and maintain relationships with business contacts for applications supported.
Experience in vendor management.
Excellent verbal and written communications skills are essential.
Strong interpersonal skills, with an ability to work collaboratively with others across all levels of the organization.
Ability to analyze and troubleshoot complex problems and make sound decisions.
Attention to detail and accuracy.
Ability to work in a time-conscious and time-effective manner in a high-paced, agile and multi-task environment.

Other Requirements and Information
May need to provide support outside of regular business hours and/or on the weekend.
Up to 5% travel to various site locations may be required.

We Build Careers and Pipelines That Last
Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1+51 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take. Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.

A Rewarding Opportunity

We offer:
Valuable experience providing opportunity for professional development and career advancement;
An opportunity to engage with and learn from some of the most talented and experienced people in the business;
Competitive compensation;
Comprehensive benefits programs including flexible benefits, pension and savings plans
A place to share a sense of purpose and build relationships;
Meaningful work that makes a difference;
An opportunity within the Canadian energy industry.

We value:
The health, safety and wellness of everyone working in our company;
Meaningful participation from Indigenous and local communities;
The commitment and resilience of our people;
Collaboration and achieving success together.

In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).

In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Métis.
Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.

Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA)
Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility. The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day. We strive to create an environment that is free of barriers to promote full participation in the workplace. Trans Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community.

Canada
Alberta
Calgary Show on map Get directions