Job Description
Senior Application Support - Climate Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards. Working Flexibly We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers and clients needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility then please discuss this with the hiring manager. This role will start of as an Individual Contributor / Tech SME in Enterprise Data Platform. Reporting to the APAC RTB Regional Lead, the L2 SME will work alongside a team of L2 support analysts , L2 leads to support a wider range for services within the Compliance technology portfolio. Knowledge management, sharing and retention will be a key function of the role, and of the entire L2 team. Working between the Level 1 team/Vendor partners and the development team, the person in this role will act as a technical SME and escalation for all technical matters. The role will be responsible for ensuring incidents are resolved within defined SLAs and OLAs by the SMEs and designing fixes where required. For any required fixes the RTB L2 lead lead will work with the development team to build and test fixes, and the subsequent deployment. In addition the RTB L2 lead will be responsible for the deployment of new change into the production environment. This role will fill in for the L2 leads across various portfolios of Functions Technology as and when required. What will you be doing Perform incident and problem management activities, including working closely with
💡 Quick Summary
Seeking a career-building opportunity? The Senior Application Support | Climate position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
