Full job description
Senior Assistant – Business Services (APS4)
Sydney
Ongoing (permanent) and non-ongoing role
An opportunity exists for a Senior Assistant to join our Business Services Team in Sydney.
About us
Australian Government Solicitor (AGS) is the Australian Government’s central legal practice and part of the Attorney-General’s Department. AGS helps Commonwealth clients to manage legal issues, navigate new challenges and find solutions which deliver the best outcomes for Australia. We are a self-funded legal practice and compete for our work.
AGS is unique. AGS is dedicated to the national interest and is a trusted advisor to Government.
AGS is innovative. Drawing on an exceptional depth of experience and expertise, we assist the Australian Government in the development and implementation of solutions to legal issues that have national importance.
AGS is diverse. With offices in every capital city and a team of 715 staff, including over 500 lawyers, we work in more than 40 different areas of law related to government.
About the role
As the Senior Assistant Business Services, you will play a vital role in the day-to-day delivery of high quality, effective and efficient office services for the Sydney office.
In this role you will:
act as the first point of contact for all visitors to the Sydney office
provide high-quality service to internal and external clients by acting in a professional, welcoming and efficient manner at all times
manage internal and external switchboard calls
work with building management and third-party contractors on facilities management requests and issues
process all incoming and outgoing postage and courier requests
code and process invoices
undertake on ground IT support (backup) when required
manage records management requests and assist with annual file audits
provide support during peak periods to lawyers and legal support staff
conduct and report on health and safety concerns.
For further information about the requirements of the role, please refer to the role description below.
About you
This role will suit an experienced Senior Assistant that will ideally have:
demonstrated experience in a support or front-of-house role with a demonstrable flexible and positive “can do” attitude
excellent problem-solving skills
demonstrated customer service experience
ability to work under pressure and effectively priorities tasks
good judgment and communication skills
a proven ability to build relationships, be approachable and responsive.
This role will also supervise the provision of hospitality for marketing and other AGS events and provide additional support in other corporate functions to the Sydney office. Experience in these areas will be highly regarded.
You will work with a community of professionals dedicated to the national interest. You will work collaboratively in an inclusive environment where everyone’s contribution is valued, and success is rewarded. We offer our lawyers commercially competitive remuneration packages, including 15.4% superannuation.
AGS is a supportive organisation which embraces diversity. We understand that work is only part of your life and while our workplace can be demanding at times, we also provide access to a range of flexible working options, generous leave entitlements and wellbeing benefits to support your needs throughout your career.
To apply
To apply you must be an Australian Citizen and be willing to obtain and maintain a security clearance at the Baseline level.
To Apply, please click the "Begin" button. Applications close at 5:00pm (AEST) on Thursday, 5 September 2024.
Further enquiries
Further information can be obtained by contacting Adam Murray, Manager Business Services on 02 9581 7571.

APS4 Senior Assistant - Business Services -