Job Description
Business Management - IN
The Business Management job is responsible for providing strategic support for the assigned business area. While focusing on high level projects, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is considered a subject matter expert in the Business Management area.
Key Responsibilities and Duties
• Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.
• Maintains and supports implementation of policies and procedures in support of the business area strategy.
• Implements process improvements.
• Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
• Supports business management projects by monitoring and tracking risks, issues and action items.
• Drives and oversees meeting planning in support of business projects and objectives.
• Influences the development of new strategic initiatives through tracking budgets and milestones.
Educational Requirements
• University (Degree) Preferred
Work Experience
• 5+ Years Required; 7+ Years Preferred
Physical Requirements
• Physical Requirements: Sedentary Work
Career Level
8IC
Responsibilities
• Lead the development and execution of communications to help drive employee engagement and understanding of strategies, programs, business priorities, and results
• Lead content creation and project management for internal communications and events, including global town halls, internal events and forums, intranet sites, MS Teams posts, high-impact PowerPoint slide decks, newsletters, email announcements, graphic design, video production, and creative support
• Help manage the logistical planning and execution of events, including global town halls
• Assist with writing, editing and proofreading communications as needed to ensure accuracy, quality and consistency of messaging
• Create and administer online surveys and polls to gather feedback from associates and take the pulse of the organization on a variety of topics; summarize survey feedback and themes for sharing with leaders
• Ensure that TIAA editorial guidelines are enforced in every communication
Qualifications
• Exemplary communication and project planning skills
• Excellent writing and editing skills.
• Ability to effectively manage multiple competing priorities with high attention to detail.
• Demonstrated experience, energy, and passion for storytelling
• Thrive in detailed oriented work with a bias for action
• Ability to think, plan and execute on multiple projects in fast-paced, highly complex organization
• Team player with solid interpersonal skills, and the ability to deliver effective oral and written communications.
• Motivated self-starter who is able to work independently.
• Ability to think creatively
Related Skills
Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking
The Business Management job is responsible for providing strategic support for the assigned business area. While focusing on high level projects, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is considered a subject matter expert in the Business Management area.
Key Responsibilities and Duties
• Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.
• Maintains and supports implementation of policies and procedures in support of the business area strategy.
• Implements process improvements.
• Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
• Supports business management projects by monitoring and tracking risks, issues and action items.
• Drives and oversees meeting planning in support of business projects and objectives.
• Influences the development of new strategic initiatives through tracking budgets and milestones.
Educational Requirements
• University (Degree) Preferred
Work Experience
• 5+ Years Required; 7+ Years Preferred
Physical Requirements
• Physical Requirements: Sedentary Work
Career Level
8IC
Responsibilities
• Lead the development and execution of communications to help drive employee engagement and understanding of strategies, programs, business priorities, and results
• Lead content creation and project management for internal communications and events, including global town halls, internal events and forums, intranet sites, MS Teams posts, high-impact PowerPoint slide decks, newsletters, email announcements, graphic design, video production, and creative support
• Help manage the logistical planning and execution of events, including global town halls
• Assist with writing, editing and proofreading communications as needed to ensure accuracy, quality and consistency of messaging
• Create and administer online surveys and polls to gather feedback from associates and take the pulse of the organization on a variety of topics; summarize survey feedback and themes for sharing with leaders
• Ensure that TIAA editorial guidelines are enforced in every communication
Qualifications
• Exemplary communication and project planning skills
• Excellent writing and editing skills.
• Ability to effectively manage multiple competing priorities with high attention to detail.
• Demonstrated experience, energy, and passion for storytelling
• Thrive in detailed oriented work with a bias for action
• Ability to think, plan and execute on multiple projects in fast-paced, highly complex organization
• Team player with solid interpersonal skills, and the ability to deliver effective oral and written communications.
• Motivated self-starter who is able to work independently.
• Ability to think creatively
Related Skills
Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking
💡 Quick Summary
Seeking a career-building opportunity? The Senior Associate | Business Management| Change Management position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.