Senior Associate-Quality Assurance

Job description

Job Requirements

Role/ Job Title: Senior Analyst-QA

Function/ Department: Credit COE

Job Purpose: Quality Assurance of Credit Underwriting process to proactively identify risk.

Roles & Responsibilities

• To ensure Quality assurance & Collateral Hindsighting processes are deployed across credit processes and vendors

• Devise and Deploy QA process in collateral & non collateral product processes

• Measure / Monitor & publish QA scores across credit process / underwriting and Vendors

• Share Inputs from QA & Hindsighting process to improve credit process

• Ensure reduction of QA & collateral based hindsighting errors using automation and technology solutions

• Onboard and Manage QA vendors for effective functioning

• Drive collaboration with internal stakeholders to develop implementation plans for new / reengineered processes.

• Evaluate the growth strategy and plan scalability across credit process and products

• Recommend process changes to improve service efficiency and quality across Credit

• Monitor the defined business plan laid out during yearly planning.

Education Qualification

Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor Bachelor of Computer Applications (BCA)/Bachelor of Commerce(B.Com)/Bachelor of Business Administration(BBA)

Post-graduation: MBA (Master of Business Administration) / PGDM (Post Graduate Diploma in Management)

Experience: 10 -18 Years of experience.