Job Description
confidential
International Customer Support US Banking
confidential • Bengaluru, Karnataka • via BeBee
18 hours ago
Full–time
No Degree Mentioned
Apply on BeBee
Job description
• Handle inbound voice support for a leading US banking client
• Provide accurate and timely solutions to customer queries
• Maintain excellent verbal communication and customer service etiquette
• Work in night and rotational shifts as per business requirements
• Meet performance metrics such as quality scores, AHT, and CSAT
• Ensure strict adherence to data security and compliance policies
• Collaborate with internal teams to resolve complex issues
• Maintain documentation of all customer interactions in the system
Report this listing
More jobs at confidential
See web results for confidential
BNP Paribas
Senior Associate- Topday Clearing DEC FIATECH TDN
BNP Paribas • Bengaluru, Karnataka • via LinkedIn
23 hours ago
Full–time
Apply on LinkedIn
Job description
About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group
BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, ****** orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business Line/Function
Global Market Operations (GMO) covers Front Office activities such as ALM/Treasury and Fixed Income local booking. GMO consists of various streams, Control and Investigations, Settlement, Collateral and Reconciliation. GMO teams are also in regular contact with Capital Market Middle Office, Regional Back Office's and Regional Finance.
Job Title
Senior Associate
Date
2026
Department
COCE Trade Processing and Support
Location:
Bengaluru
Business Line / Function
Dec Clearing
DEC FIATECH TDN
Reports To
(Direct)
Head of Dec Clearing
Grade
(if applicable)
(Functional)
Number Of Direct Reports
Directorship / Registration:
NA
Position Purpose
The candidate would be Part of Derivative Execution and clearing team, working along with the DEC Market Fees Reconciliation and Brokerage team. The role would concentrate To clear and allocate exchange traded derivatives trade on behalf of the client. Ensure all top day trades are cleared and reconciled against cleaning house by the end of day.
The role requires a high level of attention to detail, to ensure BNPP SA's external end client fees are validated and any required corrections or amendments are processed accurately and according to procedure. The candidate would be working with large volumes of trade data so should be comfortable using Excel to summarize, as well as to drill down and independently investigate any discrepancies that may arise.
Work effectively with team members to accomplish common goals. Generate creative solutions to problems, Ability to plan work ahead and to prioritize workload in an organized manner. Undertake a variety of financial and non-financial tasks in order to help guarantee the company's revenues; handle the processing of incoming payments along with the issuing of necessary paperwork.
Responsibilities
Direct Responsibilities
• Direct communication and interaction with clients and business partners
• Client ETD margin and interest calculations- including IM, VM, Realignment of Origin
• Account balancing
• Cash management
• Wire transfer processing- Review of client account for deficits / excess
• Non-cash collateral custody account settlements
• Securities inventory balancing
• Nostro break reconciliation investigation
• Daily regulatory review and oversight
• SWIFT message interpretation
• KPI Reporting and trend analysis
• Regulatory and audit inquiry management
• Operational control implementation and monitoring
• Data entry
Contributing Responsibilities
• Results and Impact
• Impacts division and influences peers and team
• Demonstrates good judgement when making decisions of high complexity and impact
• Relies on limited guidance for most complex decision making
• Is responsible for driving outcomes which have meaningful effect on team or department
• Leadership and Collaboration
• Creates trust with department leaders
• Acts in leadership capacity for large projects, processes, or programs for a team
• Client, Customer and Stakeholder Focus
• Able to build relationships with a mix of intermediate and senior colleagues or clients
• Interacts regularly with management and department leaders
• Demonstrates the ability to persuade and influence stakeholders at the team level
• Compliance Culture and Conduct
Technical & Behavioral Competencies
Minimum Required Qualifications
• Bachelor degree
• At least 5 years of experience in the margining of exchange listed products
• Knowledge of exchange listed products, derivatives, capital markets trading, operations, execution, or trade processing
• Experience in wiring funds via SWIFT messaging
• Experience interacting with clients and various lines of business
• Experience reconciling separate data points and sources
• Microsoft Excel (Vlookup, Pivot tables, formulas, etc.)
Preferred Qualifications
Some technical specifications knowledge across multiple systems and web interfaces
Microsoft Excel macro knowledge
Understanding of collateral transfers
Knowledge of CCP margin calculations
Knowledge of CFTC regulations
FINRA Registrations Required: Good to have
Specific Qualifications (if Required)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Decision Making
Adaptability
Personal Impact / Ability to influence
Ability to share / pass on knowledge
Transversal Skills: (Please select up to 5 skills)
Ability to anticipate business / strategic evolution
Ability to set up relevant performance indicators
Ability to manage a project
Ability to understand, explain and support change
Ability to develop and adapt a process
Education Level
Bachelor Degree or equivalent
Experience Level
5+ Years
International Customer Support US Banking
confidential • Bengaluru, Karnataka • via BeBee
18 hours ago
Full–time
No Degree Mentioned
Apply on BeBee
Job description
• Handle inbound voice support for a leading US banking client
• Provide accurate and timely solutions to customer queries
• Maintain excellent verbal communication and customer service etiquette
• Work in night and rotational shifts as per business requirements
• Meet performance metrics such as quality scores, AHT, and CSAT
• Ensure strict adherence to data security and compliance policies
• Collaborate with internal teams to resolve complex issues
• Maintain documentation of all customer interactions in the system
Report this listing
More jobs at confidential
See web results for confidential
BNP Paribas
Senior Associate- Topday Clearing DEC FIATECH TDN
BNP Paribas • Bengaluru, Karnataka • via LinkedIn
23 hours ago
Full–time
Apply on LinkedIn
Job description
About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.
About BNP Paribas Group
BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability
Commitment to Diversity and Inclusion
At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, ****** orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.
About Business Line/Function
Global Market Operations (GMO) covers Front Office activities such as ALM/Treasury and Fixed Income local booking. GMO consists of various streams, Control and Investigations, Settlement, Collateral and Reconciliation. GMO teams are also in regular contact with Capital Market Middle Office, Regional Back Office's and Regional Finance.
Job Title
Senior Associate
Date
2026
Department
COCE Trade Processing and Support
Location:
Bengaluru
Business Line / Function
Dec Clearing
DEC FIATECH TDN
Reports To
(Direct)
Head of Dec Clearing
Grade
(if applicable)
(Functional)
Number Of Direct Reports
Directorship / Registration:
NA
Position Purpose
The candidate would be Part of Derivative Execution and clearing team, working along with the DEC Market Fees Reconciliation and Brokerage team. The role would concentrate To clear and allocate exchange traded derivatives trade on behalf of the client. Ensure all top day trades are cleared and reconciled against cleaning house by the end of day.
The role requires a high level of attention to detail, to ensure BNPP SA's external end client fees are validated and any required corrections or amendments are processed accurately and according to procedure. The candidate would be working with large volumes of trade data so should be comfortable using Excel to summarize, as well as to drill down and independently investigate any discrepancies that may arise.
Work effectively with team members to accomplish common goals. Generate creative solutions to problems, Ability to plan work ahead and to prioritize workload in an organized manner. Undertake a variety of financial and non-financial tasks in order to help guarantee the company's revenues; handle the processing of incoming payments along with the issuing of necessary paperwork.
Responsibilities
Direct Responsibilities
• Direct communication and interaction with clients and business partners
• Client ETD margin and interest calculations- including IM, VM, Realignment of Origin
• Account balancing
• Cash management
• Wire transfer processing- Review of client account for deficits / excess
• Non-cash collateral custody account settlements
• Securities inventory balancing
• Nostro break reconciliation investigation
• Daily regulatory review and oversight
• SWIFT message interpretation
• KPI Reporting and trend analysis
• Regulatory and audit inquiry management
• Operational control implementation and monitoring
• Data entry
Contributing Responsibilities
• Results and Impact
• Impacts division and influences peers and team
• Demonstrates good judgement when making decisions of high complexity and impact
• Relies on limited guidance for most complex decision making
• Is responsible for driving outcomes which have meaningful effect on team or department
• Leadership and Collaboration
• Creates trust with department leaders
• Acts in leadership capacity for large projects, processes, or programs for a team
• Client, Customer and Stakeholder Focus
• Able to build relationships with a mix of intermediate and senior colleagues or clients
• Interacts regularly with management and department leaders
• Demonstrates the ability to persuade and influence stakeholders at the team level
• Compliance Culture and Conduct
Technical & Behavioral Competencies
Minimum Required Qualifications
• Bachelor degree
• At least 5 years of experience in the margining of exchange listed products
• Knowledge of exchange listed products, derivatives, capital markets trading, operations, execution, or trade processing
• Experience in wiring funds via SWIFT messaging
• Experience interacting with clients and various lines of business
• Experience reconciling separate data points and sources
• Microsoft Excel (Vlookup, Pivot tables, formulas, etc.)
Preferred Qualifications
Some technical specifications knowledge across multiple systems and web interfaces
Microsoft Excel macro knowledge
Understanding of collateral transfers
Knowledge of CCP margin calculations
Knowledge of CFTC regulations
FINRA Registrations Required: Good to have
Specific Qualifications (if Required)
Skills Referential
Behavioural Skills: (Please select up to 4 skills)
Decision Making
Adaptability
Personal Impact / Ability to influence
Ability to share / pass on knowledge
Transversal Skills: (Please select up to 5 skills)
Ability to anticipate business / strategic evolution
Ability to set up relevant performance indicators
Ability to manage a project
Ability to understand, explain and support change
Ability to develop and adapt a process
Education Level
Bachelor Degree or equivalent
Experience Level
5+ Years
💡 Quick Summary
Seeking a career-building opportunity? The Senior Associate- Topday Clearing DEC FIATECH TDN position is now open for candidates interested in the Bank Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
