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Senior Banking Officer

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Category: Bank Jobs

JPMorganChase

Part Time Associate Banker Long Island West NY (30 Hours)

JPMorganChase • Franklin Square, NY, United States • via LinkedIn

15 hours ago

Full–time

No Degree Mentioned

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Job highlights

Identified by Google from the original job post

Qualifications

Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment

Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients

Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs

5 more items(s)

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions

We also offer a range of benefits and programs to meet employee needs, based on eligibility

1 more items(s)

Responsibilities

Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences

You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals

Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings

4 more items(s)

Job description

Job Description

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals.

Job Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.

• Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.

• Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.

• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.

• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Required Qualifications, Capabilities, And Skills

• Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.

• Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.

• Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.

• Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.

• Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.

• Ability to quickly and accurately learn products, services, and procedures.

• Client service experience or comparable experience.

• High school diploma or GED equivalent.

Preferred Qualifications, Capabilities, And Skills

• Strong desire and ability to influence, educate, and connect customers to technology solutions.

• Cash handling experience.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our Consumer Banking group helps customers manage their money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.

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Job highlights

Identified by Google from the original job post

Qualifications

At least 6 years of experience in customer service/supervisory role within a banking/retail environment

Minimum 3 years of operations experience, preferably in banking

Excellent customer service/sales skills

3 more items(s)

Responsibilities

As a key member of our Queens, NY branch, you will play a crucial role in achieving sales, service, and operational performance goals

Support the Branch Manager in managing the branch, including the Teller Unit, platform, and other ancillary operations

Implement sales initiatives aimed at leveraging products/services to increase deposits, accounts, and customers of the branch

2 more items(s)

Job description

About the Role: We are seeking an experienced and results-driven Assistant Branch Manager to join our team at bolthires Bank for Savings. As a key member of our Queens, NY branch, you will play a crucial role in achieving sales, service, and operational performance goals. Responsibilities: • Support the Branch Manager in managing the branch, including the Teller Unit, platform, and other ancillary operations. • Implement sales initiatives aimed at leveraging products/services to increase deposits, accounts, and customers of the branch. • Conduct performance appraisals and provide ongoing coaching to staff regarding sales techniques and product knowledge. • Serve as the liaison between the branch and various departments to ensure transparency exists regarding internal policies and procedures. Qualifications: • High School Diploma or GED required; Bachelor's degree preferred. • At least 6 years of experience in customer service/supervisory role within a banking/retail environment. • Minimum 3 years of operations experience, preferably in banking. • Excellent customer service/sales skills. • Strong leadership and interpersonal skills. • Excellent communication skills (verbal + written). • Proficiency in bolthires Office suite of products (Word, Excel, PowerPoint) and experience using banking software. • Demonstrated comfort level with technology, mobile services, and online banking services is a plus. Apply Job! Apply tot his job

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