Job Description
KRAs:
- Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.
- Sources new bank customers through external individual efforts and acquisition channel
- Ensures high levels of customer service orientation and application of bank policy.
- Cross sells bank products to existing set of Branch customers which are mapped
- Informs customers of new products or product enhancements to further expand the banking relationship.
- Plans and conducts special sales initiatives and events for prospective and existing clients.
- Coordinates with other group companies to provide seamless access to other products.
- Maintains complete relationship record for assigned customer accounts.
- Tracks customer complaints/queries and turnaround times for customer satisfaction
Desired Candidate Profile:
- Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
- Graduate 4 - 6 years of experience
- Post Graduate - 2 -4 years of experience
- Customer orientation
- High energy levels with a motive to succeed
- Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers.
- Sources new bank customers through external individual efforts and acquisition channel
- Ensures high levels of customer service orientation and application of bank policy.
- Cross sells bank products to existing set of Branch customers which are mapped
- Informs customers of new products or product enhancements to further expand the banking relationship.
- Plans and conducts special sales initiatives and events for prospective and existing clients.
- Coordinates with other group companies to provide seamless access to other products.
- Maintains complete relationship record for assigned customer accounts.
- Tracks customer complaints/queries and turnaround times for customer satisfaction
Desired Candidate Profile:
- Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.
- Graduate 4 - 6 years of experience
- Post Graduate - 2 -4 years of experience
- Customer orientation
- High energy levels with a motive to succeed
💡 Quick Summary
Seeking a career-building opportunity? The Senior Branch Relationship Manager | Bank |2|6 yrs position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.