Job Description
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Product Management
Pay Details:
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
A Senior Business Analyst, Road to Strong and within the Run My Business Journey, will primarily be focused on analytics and reporting initiatives surrounding the high cash and high risk transactions within the Business bank. The Senior Business Analyst will have an integral role in de-risking and risk mitigation of the Business Banking book.
The senior business analyst will support the analysis of escalations and work with the Product Owner to identify and implement efficient and effective operational, risk-adverse solutions. The candidate will need to operate in a fast-paced, multi-objective environment, utilizing their knowledge of products and Business Banking processes to seek out efficiency and support Business banking initiatives.
KEY ACCOUNTABILITIES
Support the business internally as a specialist of a given area in AML matters
Provide recommendations on AML investigations
Support and understand risk identification, risk analysis and risk mitigation according to the regulatory requirements and industry best business practices
Provide trend analysis and reporting of AML findings with recommendations to uplift controls
Integral knowledge of the enterprise sub-function's and/or business line's overarching strategy in developing solutions across multiple functions/operations
Interpret control policies to determine whether additional risks are present, recommend course of action
Use analytical thought to exercise judgment and identify solutions, while providing reasoned and logical context
Work autonomously as the lead and guide others within area of expertise
Review and challenge issues, risks and mitigation plans captured, documented and managed by delivery teams
Identify, document and investigate processes / exceptions arising from transactions beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise
Establish and provide analysis and reporting on operational performance of the businesses with respect to AML related transactions
Assist in managing an effective, on-going AML surveillance program designed to detect and mitigate regulatory violations and breaches of internal policies and procedures
Complete filings and/or reporting to regulators and/or law enforcement agencies as required, for Management review and approval
Lead projects to successfully implement program and policy changes
QUALIFICATIONS
Problem solver and conceptual thinker, with ability to see big picture
Comfortable navigating a space that is not well defined, ambiguous and complex at times
Strong communicator with an ability to clearly articulate the business issues, supporting facts and rational/business value for recommended solutions
Ability to listen to and understand opposing points of view to arrive at appropriate conclusions
Collaborative with flexibility to adapt and manage within a dynamic business environment
Comfortable challenging the status quo and open to innovative ideas and business models
SHAREHOLDER
Prioritize and manage own workload to meet SLA requirements for service and productivity
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary
Comply with applicable internal and external audit and regulatory requirements and may actively participate in Audit Reviews, providing recommendations and guidance as required
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
EMPLOYEE / TEAM
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
Serves as a subject matter expert in operational function and performs end to end activities, may serve as knowledge and process expert to others
Requires advanced understanding of a range of product and services, processes, procedures, systems and concepts within their own area of specialty and integration points with related areas
Applies advanced knowledge of business drivers, processes, and customers to coordinate with other related areas to improve efficiency and deliver results
Manages ambiguity, and applies judgement to identify, troubleshoot and resolve ongoing business and operational issues
Interprets and administers policies, adopts and implements business process improvements
Impacts the quality, efficiency and ongoing operations of one or multiple units
Guided by practices, procedures and operating plans, makes process and capacity management decisions to ensure ongoing operations
Simplifies technical and process information, conveys performance expectations, handles sensitive issues
Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus
May represents as a project lead on projects / initiatives and/or at meetings across the organization
Generally reports to a Group Manager
EXPERIENCE & EDUCATION
Undergraduate degree preferred
3+ years relevant experience
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Product Management
Pay Details:
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
A Senior Business Analyst, Road to Strong and within the Run My Business Journey, will primarily be focused on analytics and reporting initiatives surrounding the high cash and high risk transactions within the Business bank. The Senior Business Analyst will have an integral role in de-risking and risk mitigation of the Business Banking book.
The senior business analyst will support the analysis of escalations and work with the Product Owner to identify and implement efficient and effective operational, risk-adverse solutions. The candidate will need to operate in a fast-paced, multi-objective environment, utilizing their knowledge of products and Business Banking processes to seek out efficiency and support Business banking initiatives.
KEY ACCOUNTABILITIES
Support the business internally as a specialist of a given area in AML matters
Provide recommendations on AML investigations
Support and understand risk identification, risk analysis and risk mitigation according to the regulatory requirements and industry best business practices
Provide trend analysis and reporting of AML findings with recommendations to uplift controls
Integral knowledge of the enterprise sub-function's and/or business line's overarching strategy in developing solutions across multiple functions/operations
Interpret control policies to determine whether additional risks are present, recommend course of action
Use analytical thought to exercise judgment and identify solutions, while providing reasoned and logical context
Work autonomously as the lead and guide others within area of expertise
Review and challenge issues, risks and mitigation plans captured, documented and managed by delivery teams
Identify, document and investigate processes / exceptions arising from transactions beyond 1st level operations service delivery and resolve escalated matters and refer complex issues / situations beyond own level of expertise
Establish and provide analysis and reporting on operational performance of the businesses with respect to AML related transactions
Assist in managing an effective, on-going AML surveillance program designed to detect and mitigate regulatory violations and breaches of internal policies and procedures
Complete filings and/or reporting to regulators and/or law enforcement agencies as required, for Management review and approval
Lead projects to successfully implement program and policy changes
QUALIFICATIONS
Problem solver and conceptual thinker, with ability to see big picture
Comfortable navigating a space that is not well defined, ambiguous and complex at times
Strong communicator with an ability to clearly articulate the business issues, supporting facts and rational/business value for recommended solutions
Ability to listen to and understand opposing points of view to arrive at appropriate conclusions
Collaborative with flexibility to adapt and manage within a dynamic business environment
Comfortable challenging the status quo and open to innovative ideas and business models
SHAREHOLDER
Prioritize and manage own workload to meet SLA requirements for service and productivity
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high-risk transactions / activities as necessary
Comply with applicable internal and external audit and regulatory requirements and may actively participate in Audit Reviews, providing recommendations and guidance as required
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
EMPLOYEE / TEAM
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
Serves as a subject matter expert in operational function and performs end to end activities, may serve as knowledge and process expert to others
Requires advanced understanding of a range of product and services, processes, procedures, systems and concepts within their own area of specialty and integration points with related areas
Applies advanced knowledge of business drivers, processes, and customers to coordinate with other related areas to improve efficiency and deliver results
Manages ambiguity, and applies judgement to identify, troubleshoot and resolve ongoing business and operational issues
Interprets and administers policies, adopts and implements business process improvements
Impacts the quality, efficiency and ongoing operations of one or multiple units
Guided by practices, procedures and operating plans, makes process and capacity management decisions to ensure ongoing operations
Simplifies technical and process information, conveys performance expectations, handles sensitive issues
Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus
May represents as a project lead on projects / initiatives and/or at meetings across the organization
Generally reports to a Group Manager
EXPERIENCE & EDUCATION
Undergraduate degree preferred
3+ years relevant experience
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
💡 Quick Summary
Seeking a career-building opportunity? The Senior Business Analyst, Road to Strong position is now open for candidates interested in the Bank Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.