Job Description
Introduction
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Are you an experienced Case Manager looking to broaden your skillset or take the next step in your career? As our team to continues to grow, we are looking for experienced & Senior Case Managers to join us on our exciting journey.
This is a career defining role, which includes an innovative service model that is truly unique to the market and our service offerings to injured workers and clients alike. We want YOU to bring your authentic self, and be a part of it all!
This role will be a hybrid position (2 days a week in office) in our Sydney or Parramatta offices close to public transport. Be part of our growth journey as we embed a positive and collaborative culture and continue to expand our team.
How you'll make an impact
What you’ll be doing:
Advising and providing case management support across a range of rehabilitation cases (between 50-65) at various stages of their return to work journey;
Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers in order to achieve the best possible outcomes for all parties;
Supporting the physical and psychological needs of our injured workers through the provision of services within our additional mental health, technical and rehabilitation support hubs;
Contributing to excellent return to work outcomes and lead the end-to-end claims management life cycle;
Coaching and mentoring case managers and collaborating with our additional Mental Health, Recovery and RTW, and Technical support hubs.
About you
We’re interested in hearing from people who possess:
A strong background as a claims management professional who strive to provide consistent claims excellence and service excellence whilst working in dynamic, fast paced environment’s.
You’ll have previous experience in case management within a Workers Compensation setting.
A customer focused approach with the ability to build trust and rapport and can demonstrate a true passion to help people.
A team player who enjoys collaboration with the ability to coach and mentor others.
Exceptional time management and organisational skills;
Highly developed communication skills, with the ability to engage at all levels of organisation;
Tertiary qualifications or experience in Allied Health or qualifications in injury rehabilitation would be highly regarded, but not mandatory
What can we offer you?
Attractive and competitive remuneration package
Hybrid working, flexible hours and a +-day fortnight are all options available to our employees along with reward and recognition events.
A collaborative working environment demonstrating a friendly, flexible and supportive culture which is built around great team support and rewarding opportunities;
Opportunities for ongoing education and development with a structured career development pathway.
Centralisation of several Technical and Legislative functions to empower Claims Consultants to focus on recovery, RTW and service delivery.
About us:
Gallagher Bassett (GB) is Australia and New Zealand’s premier third-party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co which has 44,000+ employees worldwide.
To apply:
If this sounds like an opportunity you would be interested in, we would love to hear from you.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council
Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
Novated Leasing opportunities
Two paid volunteer days annually
Health Insurance Discounts with our Group Insurance Plan
Employee Stock Purchase Program
Paid parental leave
Other benefits include:
Flexible and hybrid work arrangements
Mental Health and Wellbeing Support for yourself and immediate family members
Employee Recognition Awards and Service Milestone Recognitions
Peer Support Program
Annual flu vaccinations
Access to Reward Gateway – discount offers at over 350 retailers!
And more...
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than +5 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), ****** orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
Are you an experienced Case Manager looking to broaden your skillset or take the next step in your career? As our team to continues to grow, we are looking for experienced & Senior Case Managers to join us on our exciting journey.
This is a career defining role, which includes an innovative service model that is truly unique to the market and our service offerings to injured workers and clients alike. We want YOU to bring your authentic self, and be a part of it all!
This role will be a hybrid position (2 days a week in office) in our Sydney or Parramatta offices close to public transport. Be part of our growth journey as we embed a positive and collaborative culture and continue to expand our team.
How you'll make an impact
What you’ll be doing:
Advising and providing case management support across a range of rehabilitation cases (between 50-65) at various stages of their return to work journey;
Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners and legal providers in order to achieve the best possible outcomes for all parties;
Supporting the physical and psychological needs of our injured workers through the provision of services within our additional mental health, technical and rehabilitation support hubs;
Contributing to excellent return to work outcomes and lead the end-to-end claims management life cycle;
Coaching and mentoring case managers and collaborating with our additional Mental Health, Recovery and RTW, and Technical support hubs.
About you
We’re interested in hearing from people who possess:
A strong background as a claims management professional who strive to provide consistent claims excellence and service excellence whilst working in dynamic, fast paced environment’s.
You’ll have previous experience in case management within a Workers Compensation setting.
A customer focused approach with the ability to build trust and rapport and can demonstrate a true passion to help people.
A team player who enjoys collaboration with the ability to coach and mentor others.
Exceptional time management and organisational skills;
Highly developed communication skills, with the ability to engage at all levels of organisation;
Tertiary qualifications or experience in Allied Health or qualifications in injury rehabilitation would be highly regarded, but not mandatory
What can we offer you?
Attractive and competitive remuneration package
Hybrid working, flexible hours and a +-day fortnight are all options available to our employees along with reward and recognition events.
A collaborative working environment demonstrating a friendly, flexible and supportive culture which is built around great team support and rewarding opportunities;
Opportunities for ongoing education and development with a structured career development pathway.
Centralisation of several Technical and Legislative functions to empower Claims Consultants to focus on recovery, RTW and service delivery.
About us:
Gallagher Bassett (GB) is Australia and New Zealand’s premier third-party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co which has 44,000+ employees worldwide.
To apply:
If this sounds like an opportunity you would be interested in, we would love to hear from you.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council
Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
Novated Leasing opportunities
Two paid volunteer days annually
Health Insurance Discounts with our Group Insurance Plan
Employee Stock Purchase Program
Paid parental leave
Other benefits include:
Flexible and hybrid work arrangements
Mental Health and Wellbeing Support for yourself and immediate family members
Employee Recognition Awards and Service Milestone Recognitions
Peer Support Program
Annual flu vaccinations
Access to Reward Gateway – discount offers at over 350 retailers!
And more...
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than +5 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), ****** orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Case Manager position is now open for candidates interested in the Operator & Technician Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operator & Technician Jobs is a plus.
