Senior Client Accountant (Client Finance - Birmingham)

The Senior Client Accountant works with the Client Accounting Manager/Assistant Manager (or equivalent) as a subject matter expert and is responsible for ensuring the Client Accounting and Financial Reporting for our Client(s) is managed in an effective and timely manner in accordance with Client requirements

The objective of the role is to:

Ensure that all Client and property accounting services are delivered to a consistently high standard and to the service levels required by the Client;
Maintaining complete and up to date records and financial management, including applying accounting regulations, query management, service charge management, reconciliations, capex, opex and other Client specific procedures;
Working with surveyors, Clients and other team members on the most appropriate actions to resolve queries;
Supporting the contractual compliance across the team, including performing within the SLAs and KPIs on behalf of BNPPRE; and
Assisting in continuously improving processes for market leading best practise financial management and in accordance with all relevant legislation.
Responsibilities

Act as a mentor and role model to the Client Accounting and Financial Reporting team members in their day to day activities. Provide coaching and support the team to ensure appropriate levels of performance and technical skills are maintained.
Develop, implement and continuously improve processes and procedures to ensure service delivery standards for internal and external clients are met;
Work with internal audit and compliance to ensure that all compliance and control requirements are met; and
Monitor and produce client accounting records, including client statements and/or profit and loss and balance sheet reporting, VAT and other tax reporting, charges to Occupiers and Clients, reconciliations, CIS, rent deposits, and bank, cash, and service charge reconciliations, query response and maintaining and collating supporting information as required;
Keeping property and finance data up to date and managing the finance elements of the database.
Undertaking financial analysis and data analytics, with business intelligence as appropriate.
Attend client meetings as required and work with clients to understand their needs, interpret requirements and respond as appropriate;
Provide advice and guidance to team members on the structuring of accounting records and achievement of reporting goals;
Ensuring all necessary Quality Assurance reviews have been undertaken and signed off before issue; and
Assist in internal and external audits of financial information, procedures and controls.
Assists the Manager to manage within budget and minimises overhead spend.
Manages existing Client relationships, building own network internally and externally;
Evaluates, adapts and improves standards, techniques and procedures; and
Person specification

Highly numerate with strong attention to detail and excellent verbal and written communication skills;
Experience of working within an accounting team within in a property management or similar environment;
Qualified or part qualified in a recognised accounting qualification (CIMA, ACCA) or qualified through experience. GCSE level qualifications including Maths and English;
Experience in bookkeeping, internal and external financial reporting, financial operations and associated processes and controls
Tenacious, presentable, assertive, adaptable, self-aware and self-motivated with excellent verbal and written communication skills and a professional manner;
Conscientious and highly focussed, with detailed understanding of accounting and an appreciation of data protection issues;
Understanding of accounting techniques, including general ledger transactions would be an advantage;
Committed to the provision of excellent customer service and to meeting deadlines;
Commercially astute, innovative and solutions oriented;
Organised and methodical, able to work to tight deadlines and manage time effectively, whilst also able to manage multiple projects; and
Good skills in Microsoft Office products (Excel, Word, and Outlook). Experience of property management and accounting packages for managing agents (ideally Trace Tramps, or similar packages such as Yardi Propware / Voyager, Qube Horizon) would be a distinct advantage.