Senior Client Service Officer

Job description

Senior Client Service Officer (Generalist)

Location: Based in Orange

Talent Pool creation for multiple locations across Southern & Western District including: Bega, Coniston, Shellharbour, Bathurst, Dubbo, Parkes, Albury, Wagga Wagga, Griffith, Queanbeyan, Goulburn

Employment Type: 8-month Temporary full-time opportunity with possible extension

Salary: Clerk Grade 5/6, salary from $+7,027 to $107,05+ p.a. plus superannuation and employer annual leave loading

Your role

The Senior Client Service Officer plays a crucial role in not only providing advice and developing strategic partnership to support clients with complex support and housing needs to essential services. You will mentor and guide client service officers to enhance their ability to deliver exceptional service, driving to achieve sustainable housing outcomes to clients.

What You’ll Do

In this role your responsibilities include:

Collaborating with internal and external stakeholders to address complex tenancy issues, neighbour