Senior Client Success Representative

💰 $5,120 - $8,192 (Est.) 📍 Miami

Job Description

Qualifications
The position of Senior Client Success Representative requires knowledge and capabilities inclusive of general business sense, excellent communication skills, experience with a variety of technical communication methods, and demonstrable experience in understanding & executing program initiative style tasking
Responsibilities
This position includes primary duties of supporting the Client Success department with goals of identification of new opportunity, recruitment efforts related to new contract acquisition, assistance with existing client program support tasks, and providing support to the Director level of the Client Success team for other needs of the department
This position may include support in the form of identifying new candidates for placement on CGS prime and subcontracts, the ushering of such candidates through security processes, and coordination of program kickoff / sustainment needs around personnel and service requirements
The Senior Client Success Representative will work alongside the Business Development department to help identify and win new bid work to help CGS grow its prime and subcontracting portfolio
This position might be asked to support in various phases of proposal support and may even be asked to dedicate hours to the operational execution of a project as a billable resource
This position is designed to serve as a direct support role to the Director level of the Client Success team
Maintain the CRM by updating opportunity cards, assisting to establish pricing, identification & sourcing of candidates, conducting interviews, and submitting qualified candidates against qualified requisitions
Review and provide presentation for candidates to be submitted to end clients
Manage a pipeline of candidates being considered for open opportunities to ensure they get pre-screens, prime interviews, government interviews, and through security screening processes to be successfully placed on contract
Manage, update and enhance CGS Applicant Tracking Systems
Participate in the creation and maintenance of core documentation and systems
Maintain a knowledge of government contracting
Assist with the maintenance of CGS’s client relationships, and all respective needs, communications, opportunities, and growth initiatives
Create organic growth with existing clients
Participate deal crafting and business strategy for growth including pricing and contract term considerations
Assist with the onboarding new clients from wins from new prime and subcontract bids
Assist the Business Development team with pricing, market research, technical writing, sourcing key personnel, sourcing representative resumes, and actively participating in the various phases of the business development lifecycle
Job description
Contact Government Services is seeking a Senior Client Success Representative to support our team.

The position of Senior Client Success Representative requires knowledge and capabilities inclusive of general business sense, excellent communication skills, experience with a variety of technical communication methods, and demonstrable experience in understanding & executing program initiative style tasking. This position includes primary duties of supporting the Client Success department with goals of identification of new opportunity, recruitment efforts related to new contract acquisition, assistance with existing client program support tasks, and providing support to the Director level of the Client Success team for other needs of the department. This position may include support in the form of identifying new candidates for placement on CGS prime and subcontracts, the ushering of such candidates through security processes, and coordination of program kickoff / sustainment needs around personnel and service requirements. The Senior Client Success Representative will work alongside the Business Development department to help identify and win new bid work to help CGS grow its prime and subcontracting portfolio. This position might be asked to support in various phases of proposal support and may even be asked to dedicate hours to the operational execution of a project as a billable resource. This position is designed to serve as a direct support role to the Director level of the Client Success team.

Job duties and responsibilities may include but are not limited to:
• Maintain the CRM by updating opportunity cards, assisting to establish pricing, identification & sourcing of candidates, conducting interviews, and submitting qualified candidates against qualified requisitions
• Review and provide presentation for candidates to be submitted to end clients
• Manage a pipeline of candidates being considered for open opportunities to ensure they get pre-screens, prime interviews, government interviews, and through security screening processes to be successfully placed on contract
• Manage, update and enhance CGS Applicant Tracking Systems
• Participate in the creation and maintenance of core documentation and systems
• Maintain a knowledge of government contracting
• Assist with the maintenance of CGS’s client relationships, and all respective needs, communications, opportunities, and growth initiatives
• Create organic growth with existing clients
• Participate deal crafting and business strategy for growth including pricing and contract term considerations
• Assist with the onboarding new clients from wins from new prime and subcontract bids
• Assist the Business Development team with pricing, market research, technical writing, sourcing key personnel, sourcing representative resumes, and actively participating in the various phases of the business development lifecycle

💡 Quick Summary

Seeking a career-building opportunity? The Senior Client Success Representative position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Miami offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.

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Job Details

Company Name: CGS Federal (Contact Government Services)

Frequently Asked Questions

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The expected salary for Senior Client Success Representative in Miami is $5,120 - $8,192 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Senior Client Success Representative is an on-site position based in Miami. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Senior Client Success Representative. Previous experience in Marketing Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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