Job Description
Lumen is at the forefront of connecting businesses in an AI-driven world. Our mission is to transform how organizations connect, secure, and scale, facilitating faster movement towards their goals.
At Lumen, we believe in the power of people. Our culture encourages teamwork, trust, and transparency, providing the flexibility and support to help you make a significant impact in your role. If you're seeking a challenging opportunity where you can contribute to building the future, we want to hear from you.
The Role
As a Senior Construction Program Manager, you'll play a pivotal role within the Custom Network Organization, directly supporting the Director of National Deployment. Your expertise will bridge the gap between National Deployment leadership, Engineering, and Regional Construction teams, driving the introduction of new services, performance enhancements, and efficiency improvements throughout the network build lifecycle.
Main Responsibilities
• Establish and enforce best practices for network construction and implementation projects.
• Assess and select network technologies, tools, and vendors to optimize performance and reduce costs.
• Collaborate with National Engineering and Regional Construction teams to introduce new services effectively.
• Monitor and evaluate performance metrics while managing comprehensive network implementation/construction programs to ensure timely and quality delivery.
• Prepare detailed documentation and reports for stakeholders, highlighting project status, risks, and actionable recommendations.
• Identify and resolve complex process issues through root cause analysis and effective remediation strategies.
• Create detailed network deployment plans and timelines that align with business objectives.
• Conduct time and motion studies to optimize operations.
• Work with cross-functional teams to define service scopes based on provided technical requirements.
• Assess resource requirements and engage in performance optimization to ensure high availability and reliability of network services.
• Ensure adherence to industry standards, regulatory guidelines, and company policies.
What We Look For in a Candidate
Required
• Bachelor's degree or equivalent experience.
• Lean Six Sigma certification (Green Belt required; Black Belt preferred).
• Experience implementing process improvements in construction, utilities, telecommunications, energy, or infrastructure installation.
Preferred
• 8+ years of experience in telecommunications, engineering, or network planning. 6+ years with a Master's Degree.
• 5-10 years in construction, infrastructure installation, utilities, or related operations.
• Proven experience with Lean methodologies in field environments.
• Strong background in quality management, operations, or project controls.
Compensation
The anticipated base salary range for this role (subject to location) is:
• $129,639 - $172,852 in various states.
• $136,121 - $181,494 in select states.
• $142,603 - $190,137 in other specified states.
Lumen provides a comprehensive benefits package that addresses your physical, mental, emotional, and financial wellness. We welcome questions about our bonus structures and compensation as you proceed through the hiring process.
Background Screening
Successful candidates will undergo background screening, which may include checks on criminal records, motor vehicle reports, and drug screenings, based on the role's requirements.
Equal Employment Opportunities
Lumen is committed to equal employment opportunities for all applicants, ensuring no discrimination based on any legally protected status.
Privacy Notice
Lumen prioritizes the protection of personal information gathered during recruitment. Our Privacy Notice outlines our practices regarding the collection and management of applicant data.
Disclaimer
The responsibilities outlined above represent the general nature of role expectations and do not encompass every potential task. Job duties can evolve due to changing business needs.
At Lumen, we believe in the power of people. Our culture encourages teamwork, trust, and transparency, providing the flexibility and support to help you make a significant impact in your role. If you're seeking a challenging opportunity where you can contribute to building the future, we want to hear from you.
The Role
As a Senior Construction Program Manager, you'll play a pivotal role within the Custom Network Organization, directly supporting the Director of National Deployment. Your expertise will bridge the gap between National Deployment leadership, Engineering, and Regional Construction teams, driving the introduction of new services, performance enhancements, and efficiency improvements throughout the network build lifecycle.
Main Responsibilities
• Establish and enforce best practices for network construction and implementation projects.
• Assess and select network technologies, tools, and vendors to optimize performance and reduce costs.
• Collaborate with National Engineering and Regional Construction teams to introduce new services effectively.
• Monitor and evaluate performance metrics while managing comprehensive network implementation/construction programs to ensure timely and quality delivery.
• Prepare detailed documentation and reports for stakeholders, highlighting project status, risks, and actionable recommendations.
• Identify and resolve complex process issues through root cause analysis and effective remediation strategies.
• Create detailed network deployment plans and timelines that align with business objectives.
• Conduct time and motion studies to optimize operations.
• Work with cross-functional teams to define service scopes based on provided technical requirements.
• Assess resource requirements and engage in performance optimization to ensure high availability and reliability of network services.
• Ensure adherence to industry standards, regulatory guidelines, and company policies.
What We Look For in a Candidate
Required
• Bachelor's degree or equivalent experience.
• Lean Six Sigma certification (Green Belt required; Black Belt preferred).
• Experience implementing process improvements in construction, utilities, telecommunications, energy, or infrastructure installation.
Preferred
• 8+ years of experience in telecommunications, engineering, or network planning. 6+ years with a Master's Degree.
• 5-10 years in construction, infrastructure installation, utilities, or related operations.
• Proven experience with Lean methodologies in field environments.
• Strong background in quality management, operations, or project controls.
Compensation
The anticipated base salary range for this role (subject to location) is:
• $129,639 - $172,852 in various states.
• $136,121 - $181,494 in select states.
• $142,603 - $190,137 in other specified states.
Lumen provides a comprehensive benefits package that addresses your physical, mental, emotional, and financial wellness. We welcome questions about our bonus structures and compensation as you proceed through the hiring process.
Background Screening
Successful candidates will undergo background screening, which may include checks on criminal records, motor vehicle reports, and drug screenings, based on the role's requirements.
Equal Employment Opportunities
Lumen is committed to equal employment opportunities for all applicants, ensuring no discrimination based on any legally protected status.
Privacy Notice
Lumen prioritizes the protection of personal information gathered during recruitment. Our Privacy Notice outlines our practices regarding the collection and management of applicant data.
Disclaimer
The responsibilities outlined above represent the general nature of role expectations and do not encompass every potential task. Job duties can evolve due to changing business needs.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Construction Program Manager position is now open for candidates interested in the Construction, Repair & Maintenance Services sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Construction, Repair & Maintenance Services is a plus.