Job Description
Division Overview
Customer Success is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
Team and Role Overview
The Implementation Specialist will be assigned to an implementation team to assist the client in implementing our software. This person will work closely with the Solutions Architect and be tasked with suggesting solutions and analyzing financial data for implementation. This person will also be knowledgeable in regulatory reporting and will provide recommendations and guidelines to clients on best practices for solutions in our software. Department Customer Delivery Employment Type Permanent - Full Time Location Mumbai Workplace type Hybrid Responsibilities
• Analyzing financial regulatory requirements and their impact on our clients.
• Prepare business requirements and specs writing for the functional requirement of the scope of work.
• Developing solutions to the regulation and risk requirements in our proprietary software.
• Interfacing directly with clients to understand their unique needs and the structure of their data and information systems to tailor the solution to each specific case.
• Take on additional responsibilities to assist the lead implementation and development teams.
• Travel constantly to needed locations to assure the correct implementation of the company software Skills and Requirements
• MBA with a concentration in technology, finance, or accounting is preferred.
• Has a B.S, in technology, accounting, finance, or similar field.
• At least 2 years of consulting experience and working directly with clients in regulatory requirements.
• Availability to travel constantly and stay on a certain location for the needed time to complete the implementation process (typically 3 to 12 months)
• Is proficient in Microsoft Excel and have strong analytical skills.
• Is service-focused and can communicate clearly with client personnel at any level, from technical staff to executive project leadership.
• Is familiar with financial statements, accounting, and G/L systems.
• SQL skills and experience using query tools such as SQL Developer is a plus.
• Strong attention to detail and highly analytical
Customer Success is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
Team and Role Overview
The Implementation Specialist will be assigned to an implementation team to assist the client in implementing our software. This person will work closely with the Solutions Architect and be tasked with suggesting solutions and analyzing financial data for implementation. This person will also be knowledgeable in regulatory reporting and will provide recommendations and guidelines to clients on best practices for solutions in our software. Department Customer Delivery Employment Type Permanent - Full Time Location Mumbai Workplace type Hybrid Responsibilities
• Analyzing financial regulatory requirements and their impact on our clients.
• Prepare business requirements and specs writing for the functional requirement of the scope of work.
• Developing solutions to the regulation and risk requirements in our proprietary software.
• Interfacing directly with clients to understand their unique needs and the structure of their data and information systems to tailor the solution to each specific case.
• Take on additional responsibilities to assist the lead implementation and development teams.
• Travel constantly to needed locations to assure the correct implementation of the company software Skills and Requirements
• MBA with a concentration in technology, finance, or accounting is preferred.
• Has a B.S, in technology, accounting, finance, or similar field.
• At least 2 years of consulting experience and working directly with clients in regulatory requirements.
• Availability to travel constantly and stay on a certain location for the needed time to complete the implementation process (typically 3 to 12 months)
• Is proficient in Microsoft Excel and have strong analytical skills.
• Is service-focused and can communicate clearly with client personnel at any level, from technical staff to executive project leadership.
• Is familiar with financial statements, accounting, and G/L systems.
• SQL skills and experience using query tools such as SQL Developer is a plus.
• Strong attention to detail and highly analytical
💡 Quick Summary
Seeking a career-building opportunity? The Senior Consultant| Customer Delivery| Regulatory Solutions position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.