Job Description for Telesales

· Responsible for leading conversions and demonstrating exceptional customer and Nurturing and convincing customers to sell, cross-sell and up-sell various FITPASS products

· Increase brand awareness through customer interaction

· Recommending potential innovations in products and services to the management by collecting and analyzing customer information and needs

· Understanding customer requirements and influencing them to buy/renew products and services by sharing relevant product information

· Increasing renewal rates of products and users and reducing churn along with identifying opportunities for continuous improvement

· Regularly calling users and creating follow-ups with interested leads to increase sales in various locations

·Work closely with members of other teams to translate business needs and product requirements into new solutions for customers

· Build sustainable relationships of trust through open and interactive communication