Job Description
Job Decription:
Primary Responsibilities
1. Outbound Calls: Make outbound calls to customers, prospects, or leads to promote products/services.
2. Lead Follow ups : Schedule appointments, and follow up on existing leads.
3. Sales and Conversion: Convert prospects into customers, upsell/cross-sell products/services.
4. Customer Engagement: Build relationships, address queries, and resolve concerns.
5. Data Entry: Update customer information, call logs, and sales data in CRM software.
Secondary Responsibilities
1. Script Development: Collaborate with marketing teams to develop/refine telecalling scripts.
2. Research: Research customer needs, preferences, and industry trends.
3. Feedback: Provide feedback on product/services, marketing campaigns.
4. Team Collaboration: Assist team members, share best practices.
5. Reporting: Submit daily/weekly sales reports, insights.
Performance Metrics
1. Call Volume: Meet daily call targets.
2. Conversion Rate: Achieve sales/conversion targets.
3. Lead Quality: Ensure quality leads are generated.
4. Sales Revenue: Meet sales revenue targets.
5. Customer Satisfaction: Maintain high customer satisfaction ratings.
Skills Required
1. Excellent communication, persuasion skills.
2. Strong product/service knowledge.
3. Ability to handle rejection, maintain positivity.
4. Good listening, problem-solving skills.
5. Familiarity with CRM software, telecalling tools.
Industry-Specific Skills
1. Knowledge of industry-specific regulations.
2. Familiarity with industry-specific software.
3. Understanding of industry trends, market analysis.
Typical Job Requirements
1. High school eduction.
2. 1-2 years of telecalling experience.
3. Industry-specific training/certifications.
4. Strong communication, interpersonal skills.
5. Ability to work in a fast-paced environment.
6. Ability to work in target driven environment.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Yearly bonus
Experience:
total work: 1 year (Required)
Work Location: In person
Expected Start Date: 30/12/2026
Primary Responsibilities
1. Outbound Calls: Make outbound calls to customers, prospects, or leads to promote products/services.
2. Lead Follow ups : Schedule appointments, and follow up on existing leads.
3. Sales and Conversion: Convert prospects into customers, upsell/cross-sell products/services.
4. Customer Engagement: Build relationships, address queries, and resolve concerns.
5. Data Entry: Update customer information, call logs, and sales data in CRM software.
Secondary Responsibilities
1. Script Development: Collaborate with marketing teams to develop/refine telecalling scripts.
2. Research: Research customer needs, preferences, and industry trends.
3. Feedback: Provide feedback on product/services, marketing campaigns.
4. Team Collaboration: Assist team members, share best practices.
5. Reporting: Submit daily/weekly sales reports, insights.
Performance Metrics
1. Call Volume: Meet daily call targets.
2. Conversion Rate: Achieve sales/conversion targets.
3. Lead Quality: Ensure quality leads are generated.
4. Sales Revenue: Meet sales revenue targets.
5. Customer Satisfaction: Maintain high customer satisfaction ratings.
Skills Required
1. Excellent communication, persuasion skills.
2. Strong product/service knowledge.
3. Ability to handle rejection, maintain positivity.
4. Good listening, problem-solving skills.
5. Familiarity with CRM software, telecalling tools.
Industry-Specific Skills
1. Knowledge of industry-specific regulations.
2. Familiarity with industry-specific software.
3. Understanding of industry trends, market analysis.
Typical Job Requirements
1. High school eduction.
2. 1-2 years of telecalling experience.
3. Industry-specific training/certifications.
4. Strong communication, interpersonal skills.
5. Ability to work in a fast-paced environment.
6. Ability to work in target driven environment.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Cell phone reimbursement
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Yearly bonus
Experience:
total work: 1 year (Required)
Work Location: In person
Expected Start Date: 30/12/2026
💡 Quick Summary
Seeking a career-building opportunity? The Senior Counselor position is now open for candidates interested in the Education Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.