Senior Critical Environment (CE) Platform Engineer

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Senior Critical Environment (CE) Platform Engineer. 

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Senior CE Platform Engineer. you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. You will be part of a team that is responsible for operating the CE infrastructure across our unified global datacenters; managing the demand planning and capacity utilization; and responsible for running the physical infrastructure (including supply chain, hardware, power, security, and workflow teams). We emphasize automation, data driven engineering, cost-effectiveness, and environmental sustainability. You will join a team of Service Engineers who are passionate about designing, building, and operating the world's most advanced CE infrastructures. You will work on cutting-edge technologies and projects that enable Microsoft to deliver innovative solutions and services to our customers while collaborating with teams across the company and learning from the best in the industry. If you are looking for a challenging and rewarding career, this is the role for you. This is a flexible work opportunity role offering remote work from home.

As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. 

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over +0 countries worldwide.  

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.  

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action! 

Responsibilities

Responsibilities:

Technical Knowledge and Expertise

Support a hybrid CI/CD DevOps virtualized infrastructure that consists of Windows & Linux Server OS, Hyper-V, Active Directory, DNS, PowerShell scripting, with a focus on data protection technologies, service metrics and KPI reporting, documentation skills, along with interpersonal awareness, proactivity, and a proven ability to manage and drive delivery of multiple simultaneous cross-group dependent server and service-based projects.
Perform, maintain, and continuously improve automated operating system installation and configuration.
Configure and maintain hands-on bare metal enterprise-class server systems, including automated periodic firmware and driver updates at scale, RAID and IPMI configurations and hardware troubleshooting.

Operational Excellence

Monitor servers, ensure SLAs and KPIs are met and maintained, provide security conscience outcomes maintaining compliance alignment, and ensure 24/7/365 service and infrastructure operations support with continuous optimizations.

Collaboration and Knowledge Sharing

Partner with a global team while helping bring projects to successful outcomes and delivering rigorous documentation artifacts.
Share responsibility for delivering related programs and projects in existing and future datacenters with the broader team.

Other

Embody our culture and values .

Qualifications

Required Qualifications:

Bachelor's Degree in Computer Science, Information Technology, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, or systems engineering
OR equivalent experience.
Background Check Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

Bachelor's Degree in Computer Science, Information Technology, or related field AND 8+ years technical experience in software engineering, network engineering, service engineering, or systems engineering OR equivalent experience.
5+ years technical experience working with enterprise large-scale cloud or distributed systems.
A solid understanding of UNIX-based operating systems including enterprise-level Linux distributions performing automated system installation and configuration, file system concepts, resource monitoring, user administration, package management, and process control & management.
Configuration management experience with PowerShell DSC, Puppet, Chef or similar.
Experience with server & tooling platforms for multiple infrastructure services such as Linux Server distributions, Windows Server 2022/201+, Hyper-V, MIT Kerberos, Active Directory, DNS,

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