Job Description
This is a fulltime role, permanent role based in our Auckland office with flexible working arrangements available. The Senior Customer Care Specialist is responsible for supporting the Customer Care Team Leader with the daily operation of the Customer Care team, ensuring that a high level of Customer satisfaction is always being delivered.
Reporting to the Customer Care Team Leader, you will be responsible for providing an outstanding customer experience through handling and resolving customer queries within designated service level agreement timeframes.
Reporting to the Customer Care Team Leader, you will be responsible for providing an outstanding customer experience through handling and resolving customer queries within designated service level agreement timeframes.
Reporting to the Customer Care Team Leader, you will be responsible for providing an outstanding customer experience through handling and resolving customer queries within designated service level agreement timeframes.
Reporting to the Customer Care Team Leader, you will be responsible for providing an outstanding customer experience through handling and resolving customer queries within designated service level agreement timeframes.
💡 Quick Summary
Seeking a career-building opportunity? The Senior Customer Care Specialist position is now open for candidates interested in the BPO Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.